Name: Elite Vacation Club
Address: Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, 77400, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.0

Punta Sam QROO

Check in 4:00 PM

Check out 12:00 PM

Create lifelong memories at Elite Vacation Club, where family adventures begin and smiles are guaranteed for every age, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This beach resort is 20 minutes drive to North Beach and 45 minutes drive to La Isla Shopping Mall.

Ideal for families, our rooms come with complimentary high-speed WiFi, daily housekeeping, cable & satellite channels, a private balcony, a private bathroom with premium toiletries, air conditioning, room service and premium bedding, rollaway beds and extra space for little ones. Conveniences include a phone, bathrobes, an iron and ironing board and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Beach volleyball on site
Dry cleaning/laundry service
Gift shops or newsstand
Proposal/romance packages available
Babysitting or childcare (surcharge)
Free WiFi
Number of bars/lounges - 5
Number of beach bars - 1
Number of outdoor pools - 5
Tours/ticket assistance
Airport transportation (surcharge)
Accessible airport shuttle
No accessible shuttle
Wheelchair-accessible on-site restaurant
Multilingual staff
Wheelchairs available on site
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Children's club (free)
Elevator
Supervised childcare/activities (free)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Beach umbrellas
Wheelchair-accessible path to elevator
Spa treatment room(s)
Well-lit path to entrance
Garden
Wedding services
Full-service spa
Beach towels
24-hour fitness facilities
Elevator door width (inches) - 47
Elevator door width (centimeters) - 120
Children's games
Grocery/convenience store
Porter/bellhop
24-hour front desk
Number of restaurants - 6
Smoke-free property
Snack bar/deli
Children's pool
Free beach cabanas
Free self parking
Free valet parking
Kayaking on site
Terrace
Beach sun loungers
ATM/banking
Concierge services
Number of buildings/towers - 3
Total number of rooms - 415
Number of floors - 9

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 25 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at La Casona STK, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Punta Sam Ferry Terminal - 0.8 km / 0.5 mi
Punta Sam Beach - 0.9 km / 0.5 mi
Mujeres Beach - 2 km / 1.2 mi
El Meco Archaeological Site - 2.6 km / 1.6 mi
Arrecife El Meco Underwater Museum - 2.9 km / 1.8 mi
El Niño Beach - 4.4 km / 2.7 mi
Playa Mujeres Golf Club - 4.5 km / 2.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4.3 km / 2.7 mi
Ultramar Ferry Puerto Juárez - 5.8 km / 3.6 mi
Gran Puerto Pier - 6.2 km / 3.8 mi
Garrafon Natural Reef Park - 6.3 km / 3.9 mi
Isla Mujeres Ferry Terminal - 8.2 km / 5.1 mi
North Beach - 8.5 km / 5.3 mi
Parador Fotográfico - 8.5 km / 5.3 mi
Séptimo Día Adventist Church - 8.6 km / 5.3 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 27 km / 16.8 mi

Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
No cribs (infant beds) available
By ocean
Cashless transactions are available
Contactless check-in is available
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 0 per accommodation, per day
Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO 77400, Mexico

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