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Conrad Tulum Riviera Maya

Conrad Tulum Riviera Maya

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Conrad Tulum Riviera Maya, where every moment is designed to delight both kids and parents, you'll be near the bay, within a 10-minute drive of Xel-Há Park and Akumal Beach. This beach resort is 45 minutes drive to Tulum Mayan Ruins and 60 minutes drive to Playa Paraiso.

Kids stay happy thanks to a private balcony, a 65-inch flat-screen TV, rainfall showerhead, mini-refrigerator, daily housekeeping, cable & satellite channels, a private bathroom with premium toiletries and a private pool, kid-friendly amenities and movie nights. Conveniences include a phone, an in-room safe, wheelchair-accessibility and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Number of meeting rooms - 2
  • Conference space size (meters) - 4645
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of beach bars - 3
  • Number of outdoor pools - 3
  • Braille or raised signage
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • On private beach
  • No accessible shuttle
  • Handrails in stairways
  • Conference center
  • Wheelchairs available on site
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Elevator
  • Bicycle rentals on site
  • Wheelchair accessible (may have limitations)
  • Uncovered parking
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Beach umbrellas
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 43
  • Walkway to water
  • Stairwell handrail height (inches) - 35
  • Elevator door width (centimeters) - 110
  • Luggage storage
  • Express check-out
  • Billiards or pool table
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 89
  • 24-hour front desk
  • Number of restaurants - 7
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Conference space
  • Free valet parking
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 50000
  • Concierge services
  • Year Built - 2021
  • Number of buildings/towers - 11
  • Total number of rooms - 349
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Grab a bite at Maratea - Mediterranean, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 3 beach bars.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Tulum? This resort has 50000 square feet (4645 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Riviera Maya Golf Club - 1.7 km / 1.1 mi
Aktun Chen - 1.7 km / 1.1 mi
Xcacel Beach - 2.8 km / 1.7 mi
Xcacelito Beach - 3.9 km / 2.5 mi
Xcacel-Xcacelito Sanctuary - 4 km / 2.5 mi
Hekab Be Biblioteca - 5.7 km / 3.6 mi
Akumal Beach - 6 km / 3.7 mi
Akumal Ecological Center - 6 km / 3.7 mi
Half Moon Bay - 7.7 km / 4.8 mi
Xel-Há Park - 7.9 km / 4.9 mi
Yal-ku Lagoon - 8.2 km / 5.1 mi
Dos Ojos Cenote - 10.7 km / 6.7 mi
El Toh Ecopark - 10.9 km / 6.8 mi
Pet Cemetery Cenote - 12 km / 7.4 mi
Maya Adrenaline - 12.1 km / 7.5 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 63.9 km / 39.7 mi
Cozumel Intl. Airport (CZM) - 58.9 km / 36.6 mi
Cancun Intl. Airport (CUN) - 96.8 km / 60.2 mi
The preferred airport for Conrad Tulum Riviera Maya is Cancun Intl. Airport (CUN).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Contactless check-out is available
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • On bay
  • By ocean
  • Contactless check-in is available

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Location

Carretera Cancun Tulum 307, Tulum, QROO 77774, Mexico
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