My Story Hotel Ouro

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector

Other details

You can enjoy a meal at the restaurant serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Rua Augusta - 0.1 km / 0.1 mi
Armazens do Chiado Mall - 0.1 km / 0.1 mi
Commerce Square - 0.2 km / 0.2 mi
Rua Augusta Arch - 0.3 km / 0.2 mi
Santa Justa Elevator - 0.3 km / 0.2 mi
Lisbon City Hall - 0.3 km / 0.2 mi
Carmo Convent - 0.4 km / 0.2 mi
Rossio Square - 0.4 km / 0.2 mi
Lisboa Story Centre - 0.4 km / 0.3 mi
Fernando Pessoa Statue - 0.5 km / 0.3 mi
Figueira Square - 0.5 km / 0.3 mi
Dom Pedro IV Statue - 0.5 km / 0.3 mi
Lisbon Cathedral - 0.5 km / 0.3 mi
National Theatre of D. Maria II - 0.5 km / 0.3 mi
Camões Square - 0.6 km / 0.3 mi
The nearest airports are:
Humberto Delgado Airport (LIS) - 9.8 km / 6.1 mi
Cascais (CAT) - 22.3 km / 13.9 mi
The preferred airport for My Story Hotel Ouro is Humberto Delgado Airport (LIS).

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.