Create lifelong memories at Hotel Alster, where family adventures begin and smiles are guaranteed for every age, you'll be within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. This hotel is 5 minutes drive to Hamburg Cruise Center and 7 minutes drive to Reeperbahn.

Ideal for families, our rooms come with daily housekeeping, complimentary high-speed WiFi, a private bathroom with premium toiletries and a flat-screen TV, rollaway beds and extra space for little ones. Conveniences include an in-room safe, a phone and a desk.

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Property Details

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Wheelchair accessible (may have limitations)
Vending machine
Luggage storage
Free breakfast
Multilingual staff
24-hour front desk
Wheelchair-accessible registration desk
Sailing nearby
Free WiFi
Wheelchair-accessible public washroom
Daily
Smoke-free property
Safe-deposit box at front desk
Wheelchair accessible parking
Bicycle rentals nearby
Hiking/biking trails nearby
Elevator
Free buffet breakfast
Number of buildings/towers - 1
Total number of rooms - 35
Number of floors - 5

Check-in

Check-in is from 3:00 PM until anytime.

Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hamburger Kunsthalle - 0.4 km / 0.2 mi
Alster Lakes - 0.4 km / 0.3 mi
Inner Alster Lake - 0.6 km / 0.4 mi
Moenckebergstrasse - 0.7 km / 0.5 mi
Markthalle Hamburg - 0.9 km / 0.6 mi
Europa Passage - 0.9 km / 0.6 mi
Thalia-Theater - 1.1 km / 0.7 mi
St. Peter's Church - 1.1 km / 0.7 mi
Jungfernstieg - 1.2 km / 0.7 mi
Neuer Wall - 1.2 km / 0.8 mi
Rathausmarket - 1.3 km / 0.8 mi
Casino Esplanade - 1.3 km / 0.8 mi
CHOCOVERSUM - 1.3 km / 0.8 mi
Hamburg City Hall - 1.3 km / 0.8 mi
Hamburg State Opera - 1.5 km / 1 mi
The preferred airport for Hotel Alster is Hamburg Airport (HAM) - 10.9 km / 6.8 mi

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
LGBTQIA+ friendly
No rollaway/extra beds available
Cashless transactions are available
Contactless check-in is available
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Other charges

Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Early check-in fee: EUR 15.00 (subject to availability)
Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

St. Georg Straße 10, Hamburg, HH 20099, Germany

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