Masaya Santa Marta

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher

Other details

Enjoy a satisfying meal at La Canoa serving guests of Masaya Santa Marta. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santa Marta Theater - 0.2 km / 0.1 mi
Mayorship of Santa Marta - 0.2 km / 0.1 mi
Simón Bolivar Park - 0.2 km / 0.1 mi
Customs House - 0.3 km / 0.2 mi
Santa Marta Cathedral - 0.3 km / 0.2 mi
Tairona Gold Museum - 0.4 km / 0.2 mi
San Juan Cultural Center - 0.5 km / 0.3 mi
Parque de los Novios - 0.5 km / 0.3 mi
Camellón Rodrigo de Bastidas Park - 0.5 km / 0.3 mi
Santa Marta Bay - 0.6 km / 0.4 mi
Santa Marta Beach - 0.7 km / 0.4 mi
Old San Juan de Dios Hospital Museum - 0.8 km / 0.5 mi
Marina Santa Marta - 0.9 km / 0.6 mi
Clinic El Prado - 1.2 km / 0.8 mi
Eduardo Santos Stadium - 1.9 km / 1.2 mi
The nearest major airport is Santa Marta (SMR-Simon Bolivar) - 17.2 km / 10.7 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Alcohol is not permitted at this property.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No alcohol allowed onsite
• Contactless check-out is available
• No cribs (infant beds) available
• Beach nearby
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).