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ibis Surabaya City Center

ibis Surabaya City Center

Surabaya East Java
Check in 2:00 PM
Check out 12:00 PM
A stay at ibis Surabaya City Center places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and Sharp Bamboo Monument. This spa hotel is 0.5 mi (0.8 km) from Joko Dolog Statue and 0.6 mi (1 km) from Grahadi.

Make yourself at home in one of the 224 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Grey water recycling system
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Free reception
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 180
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation - pickup (surcharge)
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Water dispenser
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Change of towels (on request)
  • Garden
  • Free newspapers in lobby
  • Full-service spa
  • Area shuttle (surcharge)
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Free self parking
  • Conference space
  • Conference space size (feet) - 1937

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy international cuisine at Taste Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Surabaya? This hotel has 1937 square feet (180 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sharp Bamboo Monument - 0.6 km / 0.4 mi
Tunjungan Plaza - 0.6 km / 0.4 mi
Joko Dolog Statue - 0.8 km / 0.5 mi
Grahadi - 0.9 km / 0.5 mi
Surabaya Youth Center - 1.1 km / 0.7 mi
Balai Pemuda - 1.3 km / 0.8 mi
Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi
World Trade Centre - 1.5 km / 0.9 mi
Submarine Monument - 1.5 km / 0.9 mi
Grand City Surabaya - 1.8 km / 1.1 mi
Taman Hiburan Rakyat - 1.8 km / 1.1 mi
Korea Park - 2.2 km / 1.3 mi
BG Junction - 2.2 km / 1.4 mi
Cheng Hoo Mosque - 2.6 km / 1.6 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 2.7 km / 1.7 mi
The preferred airport for ibis Surabaya City Center is Surabaya (SUB-Juanda) - 17.9 km / 11.1 mi

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately IDR 80000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jalan Basuki Rahmat 94 - 96, Surabaya, East Java 60271, Indonesia