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Hyatt Ziva Riviera Maya - All Inclusive

Hyatt Ziva Riviera Maya - All Inclusive

Puerto Morelos QROO
Check in 3:00 PM
Check out 12:00 PM
Elevate your travel experience to an art form at Hyatt Ziva Riviera Maya - All Inclusive, where every moment is crafted for discerning guests, you'll be on the beach and steps from Petempich Bay. This all-inclusive property is 30 minutes drive to Moon Palace Golf Club and 50 minutes drive to Maroma Beach.

Indulge in four-star comfort with in-room coffee & tea facilities, jetted bathtub, room service, air conditioning, rainfall showerhead, cable & satellite channels, a private balcony and a fully-stocked minibar, premium linens and personalised service. Conveniences include a desk, an iron and ironing board, wheelchair-accessibility, bathrobes, a phone and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Paddleboard on site
  • Gift shops or newsstand
  • Free water park access
  • Proposal/romance packages available
  • Ziplining nearby
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Water sports equipment
  • Conference space size (meters) - 4738
  • Free WiFi
  • Number of bars/lounges - 5
  • Number of poolside bars - 3
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 9
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Free buffet breakfast
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Evening entertainment
  • Daily
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Elevator
  • Tasting room
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Infant/toddler toys
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Cave exploring/spelunking nearby
  • Couples/private dining
  • Children's toys
  • Children's games
  • Porter/bellhop
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 10
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Pool cabanas (surcharge)
  • Waterslide
  • Kayaking on site
  • Terrace
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 51000
  • Pilates classes on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Puerto Morelos? This property has facilities measuring 51000 square feet (4738 square meters), including conference space. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Petempich Bay - 0.1 km / 0.1 mi
Puerto Morelos Beach - 2.9 km / 1.8 mi
Ojo de Agua Beach - 6.1 km / 3.8 mi
Jungle Spa - 11 km / 6.8 mi
Monumento Ruta de los Cenotes - 11.1 km / 6.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.3 km / 7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 11.9 km / 7.4 mi
Sanctuary of Hope and Time Capsule - 12 km / 7.4 mi
Puerto Morelos Town Square - 12.4 km / 7.7 mi
San Jose Catholic Parish - 12.4 km / 7.7 mi
Faro Inclinado - 12.5 km / 7.7 mi
Arrecife de Puerto Morelos National Park - 12.6 km / 7.8 mi
Puerto Morelos Artists’ Cooperative - 12.7 km / 7.9 mi
Moon Palace Golf Club - 13.6 km / 8.4 mi
Xoximilco - 13.8 km / 8.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi
Cozumel Intl. Airport (CZM) - 72.1 km / 44.8 mi
Tulum Intl. Airport (TQO) - 143.1 km / 88.9 mi

  • Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • LGBTQ friendly
  • Essential workers only - NO

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bahia de Petempich, SM 12, Puerto Morelos, QROO 77580, Mexico
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Free WiFi
Free breakfast
Free self parking
Number of restaurants - 10
Children's pool
Number of swim-up bars - 1