The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at El Mural or snacks in the resort's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Mario Villanueva Stadium Madrid - 0.2 km / 0.1 mi
Mamitas Beach - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Calle Corazón - 0.8 km / 0.5 mi
Pier Navega - 0.8 km / 0.5 mi
Calle 12 - 0.8 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi
Frida Kahlo Museum - 1.1 km / 0.7 mi
3D Museum of Wonders - 1.1 km / 0.7 mi
Riviera Gran Casino - 1.2 km / 0.7 mi
Coco Beach - 1.2 km / 0.7 mi
Central Square - 1.2 km / 0.8 mi
Chabad Playa del Carmen - 1.2 km / 0.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.9 km / 21.7 mi
Cancun Intl. Airport (CUN) - 55.5 km / 34.5 mi
Tulum Intl. Airport (TQO) - 106.1 km / 66 mi

• Guests under 18 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQ friendly
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Caters to adults only
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 33
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Service fee: MXN 30 per person, per night