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1800 244 400 INTL. +61 3 8827 0770
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Hotel el Moro

Hotel el Moro

Puerto Morelos QROO
Check in 3:00 PM
Check out 11:00 AM
Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at Hotel el Moro, you'll be near the beach, a 1-minute drive from Puerto Morelos Town Square and 8 minutes from Puerto Morelos Beach. This hotel is 40 minutes drive to Maroma Beach and 40 minutes drive to Moon Palace Golf Club.

Unwind and recharge with a private bathroom with premium toiletries, complimentary high-speed WiFi, air conditioning, a fully-stocked minibar, a 45-inch flat-screen TV, mini-refrigerator, daily housekeeping, in-room coffee & tea facilities and a private balcony. Conveniences include an in-room safe, a kitchenette and a desk.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Distance from property (meters) - 0
  • Train station pickup (surcharge)
  • Fishing nearby
  • Proposal/romance packages available
  • Free parking nearby
  • Free WiFi
  • Scuba diving nearby
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Upper floors accessible by stairs only
  • Garden
  • Shopping center shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Area shuttle (surcharge)
  • Rooftop terrace
  • Cruise terminal shuttle (surcharge)
  • Wheelchair accessible – no
  • Front desk (limited hours)
  • Breakfast available (surcharge)
  • Theme park shuttle (surcharge)
  • Snorkeling nearby
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Hiking/biking trails nearby
  • Free self parking
  • Terrace
  • Concierge services
  • Number of buildings/towers - 3
  • Total number of rooms - 10
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services and laundry facilities. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Morelos Town Square - 0.1 km / 0.1 mi
Ojo de Agua Beach - 0.2 km / 0.1 mi
Puerto Morelos Artists’ Cooperative - 0.2 km / 0.1 mi
San Jose Catholic Parish - 0.2 km / 0.1 mi
Faro Inclinado - 0.2 km / 0.1 mi
Arrecife de Puerto Morelos National Park - 0.2 km / 0.1 mi
Puerto Morelos Beach - 3.1 km / 1.9 mi
Monumento Ruta de los Cenotes - 3.8 km / 2.3 mi
Sanctuary of Hope and Time Capsule - 4.3 km / 2.6 mi
Dr. Alfredo Barrera Marin Botanical Garden - 4.4 km / 2.7 mi
Jungle Spa - 4.6 km / 2.9 mi
Petempich Bay - 12.8 km / 8 mi
Playa Paraiso Golf Course - 14.7 km / 9.2 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 14.9 km / 9.2 mi
El Rey Polo Country Club - 15.1 km / 9.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 26.2 km / 16.3 mi
Cozumel Intl. Airport (CZM) - 66.9 km / 41.6 mi
The preferred airport for Hotel el Moro is Cancun Intl. Airport (CUN).

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No rollaway/extra beds available
  • Beach nearby
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Guest will receive an email before arrival 48 hours
  • Guests will receive an email with special check-in instructions
  • No elevators

Pets

  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Javier Rojo Gomez, Puerto Morelos, QROO 77580, Mexico
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