Hotel Boutique Kan Ahau

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available

Other details

Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary local cuisine breakfast is served daily from 8:00 AM to 11:00 AM.

The front desk is staffed during limited hours. Planning an event in Mahahual? This hotel has facilities measuring 915 square feet (85 square meters), including conference space. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Maya Water Park - 0.7 km / 0.5 mi
Mahahual Lighthouse - 1.5 km / 0.9 mi
Mahahual Beach - 2 km / 1.3 mi
Costa Maya Port - 2.6 km / 1.6 mi
Maya Chan Beach - 7.6 km / 4.7 mi

• Pool access available from 8:00 AM to 9:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
• Children may not be eligible for complimentary breakfast.
• Free in-room WiFi has a 2-device limit.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• Cashless transactions are available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Valentine's Day (February 14) Gala Dinner per adult: MXN 590
• Valentine's Day (14 February) Gala Dinner per child: MXN 290 (from 5 to 15 years old)
• A damage deposit of MXN 1500 will be collected before check-in.
• Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.