Sign in or create an account and get access to member only exclusive rates

Mercure Auckland Queen Street

Mercure Auckland Queen Street

Auckland Auckland
Check in 2:00 PM
Check out 11:00 AM
Step into a world of family fun and comfort at Mercure Auckland Queen Street, where every moment is designed to delight both kids and parents, steps from Queen Street Shopping District and within a 5-minute walk of University of Auckland. This hotel is 3 minutes drive to SkyCity Casino and 3 minutes drive to Sky Tower.

Kids stay happy thanks to a private balcony, in-room coffee & tea facilities, a 50-inch flat-screen TV, cable & satellite channels, complimentary high-speed WiFi, rainfall showerhead, daily housekeeping and air conditioning, kid-friendly amenities and movie nights. Conveniences include wheelchair-accessibility, a desk and a phone.

Property Details

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 30
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Covered parking
  • Annual carbon offsets
  • Secured parking
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • 24-hour fitness facilities
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 323

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy a satisfying meal at Lone Star serving guests of Mercure Auckland Queen Street. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Queen Street Shopping District - 0.1 km / 0.1 mi
Karangahape Road - 0.2 km / 0.1 mi
University of Auckland - 0.3 km / 0.2 mi
Symonds Street Cemetery - 0.4 km / 0.2 mi
New Zealand Film Archive - 0.5 km / 0.3 mi
Auckland Town Hall - 0.5 km / 0.3 mi
Grafton Bridge - 0.5 km / 0.3 mi
Aotea Square - 0.6 km / 0.4 mi
Auckland Central City Library - 0.7 km / 0.4 mi
The Civic Theater - 0.7 km / 0.5 mi
Aotea Centre - 0.8 km / 0.5 mi
Auckland City Hospital - 0.9 km / 0.6 mi
Albert Park - 0.9 km / 0.6 mi
Auckland Art Gallery - 1 km / 0.6 mi
High Street - 1 km / 0.6 mi
The preferred airport for Mercure Auckland Queen Street is Auckland Intl. Airport (AKL) - 26.1 km / 16.2 mi

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Parking height restrictions apply
  • Essential workers only - NO

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 200 per accommodation, per stay
We have included all charges provided to us by the property.


Other charges

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 8 for children
  • Covered self parking fee: NZD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

500 Queen Street, Auckland, Auckland 1010, New Zealand
Free WiFi
Vegetarian breakfast available
Secured parking
Number of restaurants - 1
Number of bars/lounges - 1