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1800 244 400 INTL. +61 3 8827 0770
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Cross Hotel Osaka

Cross Hotel Osaka

Osaka Osaka-fu
Check in 3:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from February 1 2026 to February 28 2026 (dates subject to change). The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:

  • Elevator
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Immerse yourself in the urban pulse at Cross Hotel Osaka, your gateway to the city's most vibrant experiences, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. This hotel is 1 minutes walk to Dotonbori and 1 minutes walk to Shinsaibashi-suji Shopping Street.

Soak up skyline views with mini-refrigerator, daily housekeeping, air conditioning, a flat-screen TV, complimentary high-speed WiFi and in-room coffee & tea facilities, in the heart of the CBD. Conveniences include an in-room safe, a phone, a desk and wheelchair-accessibility.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

  • Dry cleaning/laundry service
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Bulk dispenser for toiletries
  • Hosted evening meal (reserve)
  • Wheelchair-accessible concierge desk
  • Vending machine
  • No single-use plastic straws
  • Wheelchair-accessible path to elevator
  • No single-use plastic stirrers
  • Shared microwave
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Comprehensive food waste policy
  • Hosted evening meal
  • Eco-friendly toiletries
  • Water-efficient toilets only
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • 24-hour front desk
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Designated smoking areas (fines apply)
  • Elevator
  • Locally-sourced food on site (80% or more)
  • Wheelchair accessible path of travel
  • Guest education on local ecosystems and culture
  • Concierge services
  • Total number of rooms - 229
  • Number of floors - 14

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed. Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector, a security system, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Shinsaibashi-suji Shopping Street - 0.1 km / 0.1 mi
Amerikamura - 0.1 km / 0.1 mi
Dotonbori Glico Sign - 0.1 km / 0.1 mi
Tombori River Walk - 0.1 km / 0.1 mi
Dotonbori - 0.1 km / 0.1 mi
Osaka Shochikuza - 0.1 km / 0.1 mi
Hozenji-Yokocho Alley - 0.3 km / 0.2 mi
Namba Walk Shopping Mall - 0.3 km / 0.2 mi
Hozen-ji Temple - 0.3 km / 0.2 mi
Dōtombori Arcade - 0.4 km / 0.3 mi
Doton Plaza - 0.5 km / 0.3 mi
Namba Grand Kagetsu Theater - 0.7 km / 0.5 mi
Namba Hatch - 0.8 km / 0.5 mi
Namba Parks - 0.9 km / 0.5 mi
Kuromon Market - 0.9 km / 0.5 mi
The nearest airports are:
Itami Airport (ITM) - 17 km / 10.6 mi
Kobe Airport (UKB) - 42.5 km / 26.4 mi
Kansai Intl. Airport (KIX) - 50.9 km / 31.6 mi
The preferred airport for Cross Hotel Osaka is Kansai Intl. Airport (KIX).

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • No cribs (infant beds) available
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  • No rollaway/extra beds available
  • Property does not offer onsite COVID-19 testing

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

2-5-15 Shinsaibashi-suji, Osaka, Osaka-fu 542-0085, Japan
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