Hacienda Mexicana

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
El Ray, Mundo Maya Live - 11.9 km / 7.4 mi
Ciclopista - 12.3 km / 7.6 mi
María Desatadora de Nudos Sanctuary - 14.2 km / 8.8 mi
Temple of the Warriors - 15.3 km / 9.5 mi
La Gran Plaza Shopping Mall - 15.7 km / 9.7 mi
Iglesia de Nuestra Senora del Carmen - 16.3 km / 10.1 mi
Las Plazas Outlet Cancun - 16.6 km / 10.3 mi
Codere Casino Paseo Cancun - 16.8 km / 10.4 mi
Kabah Urban Park - 16.9 km / 10.5 mi
Royal Yak Casino and Sports Book - 17.1 km / 10.6 mi
Mercado Ki Huic - 17.5 km / 10.9 mi
Andres Quintana Roo Stadium - 17.6 km / 10.9 mi
Cristo Rey Church - 17.7 km / 11 mi
Laguna Ciega - 17.9 km / 11.1 mi
Museo Iconografico de la Carrera Panamericana - 17.9 km / 11.1 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 23.1 km / 14.3 mi
Tulum Intl. Airport (TQO) - 172.1 km / 107 mi

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Free WiFi in public areas has a 8-device limit.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Pet max weight (per pet) in lb is 22
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed