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Waldorf Astoria Riviera Maya

Waldorf Astoria Riviera Maya

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
Discover a paradise for pets and their owners at Waldorf Astoria Riviera Maya, where four-legged travelers are treated like VIP guests, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 45 minutes drive to Delfines Beach and 60 minutes drive to La Isla Shopping Mall.

Relax in accommodations featuring a 55-inch flat-screen TV, complimentary high-speed WiFi, in-room coffee & tea facilities, a private pool, room service, air conditioning, a private bathroom with premium toiletries and daily housekeeping, easy-clean surfaces and versatile comforts. Conveniences include a full kitchen, a phone, an iron and ironing board, wheelchair-accessibility and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a picnic area.

  • Paddleboard on site
  • Outdoor furniture
  • Number of meeting rooms - 5
  • Swimming nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 2
  • Fitness classes on site
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Firepit
  • Handrails in stairways
  • Conference center
  • Breakfast available (surcharge)
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Full-service spa
  • 24-hour fitness facilities
  • Yoga classes/instruction on site
  • Registration desk height (centimeters) - 81
  • Elevator door width (inches) - 47
  • Registration desk height (inches) - 32
  • Private picnics
  • Stairwell handrail height (inches) - 36
  • Couples/private dining
  • Elevator door width (centimeters) - 119
  • Stairwell handrail height (centimeters) - 91
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Smoke-free property
  • Snorkeling nearby
  • Steam room
  • Free self parking
  • Free valet parking
  • Kayaking on site
  • Terrace
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Moon Palace Golf Club - 8.3 km / 5.2 mi
Xoximilco - 8.5 km / 5.3 mi
El Tinto Golf Course - 9.1 km / 5.6 mi
Petempich Bay - 13.3 km / 8.3 mi
Ventura Park Cancun - 15.7 km / 9.8 mi
Playa Coral - 16.2 km / 10.1 mi
Nichupté Lagoon - 16.5 km / 10.3 mi
Puerto Morelos Beach - 17.4 km / 10.8 mi
Riviera Cancun Golf Resort - 17.6 km / 10.9 mi
Jungle Spa - 17.8 km / 11.1 mi
Monumento Ruta de los Cenotes - 17.9 km / 11.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 18.1 km / 11.2 mi
Parish of the Risen Christ - 18.3 km / 11.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 15.2 km / 9.4 mi
Cozumel Intl. Airport (CZM) - 81.2 km / 50.4 mi
The preferred airport for Waldorf Astoria Riviera Maya is Cancun Intl. Airport (CUN).

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Contactless check-out is available
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 51
  • Pet max weight (per pet) in kg is 23
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
  • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal 307 Kilometro 333, Cancun, QROO 77580, Mexico
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Free WiFi
Free valet parking
Number of restaurants - 3
Number of outdoor pools - 2
Number of poolside bars - 1