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1800 244 400 INTL. +61 3 8827 0770
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Aloft Tulum

Aloft Tulum

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
Indulge in a world beyond ordinary at Aloft Tulum, where luxury is not just a promise but a lifestyle, Aloft Tulum is within a 5-minute drive of Tulum National Park and Gran Cenote. This luxury hotel is 7 minutes drive to Playa Ruinas and 7 minutes drive to Tulum Mayan Ruins.

Experience ultimate opulence featuring in-room coffee & tea facilities, room service, a private bathroom with premium toiletries, daily housekeeping, a 55-inch flat-screen TV, complimentary high-speed WiFi, cable & satellite channels and streaming services, designer amenities and bespoke touches. Conveniences include a phone, an in-room safe, wheelchair-accessibility, bathrobes and a desk.

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Property Details

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Carport
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Outdoor furniture
  • No single-use plastic straws
  • Pool umbrellas
  • Coworking spaces
  • Number of meeting rooms - 3
  • No single-use plastic stirrers
  • Conference space size (meters) - 202
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of outdoor pools - 2
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Rooftop terrace
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Electric car charging station
  • Number of accessible parking spaces - 10
  • Breakfast available (surcharge)
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Bicycle rentals on site
  • Rooftop garden
  • Covered parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Express check-in
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • Garden
  • Wedding services
  • 24-hour fitness facilities
  • Shopping mall on site
  • Registration desk height (centimeters) - 64
  • Elevator door width (inches) - 59
  • Off-street parking
  • Registration desk height (inches) - 25
  • Elevator door width (centimeters) - 150
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 2
  • Housekeeping on request
  • Smoke-free property
  • Snorkeling nearby
  • Snack bar/deli
  • Self parking (surcharge)
  • Conference space
  • Free pool cabanas
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 2170
  • 24-hour business center
  • Concierge services
  • Year Built - 2021
  • Number of buildings/towers - 1
  • Total number of rooms - 140
  • Number of floors - 4

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Grab a bite at W XYZ Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Tulum? This hotel has 2170 square feet (202 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hunab Lifestyle Center - 0.2 km / 0.1 mi
Jaguar Park - 0.3 km / 0.2 mi
Dos Aguas Park - 1.9 km / 1.2 mi
Tulum National Park - 2.2 km / 1.4 mi
Jaguar Viewpoint Tulum - 2.3 km / 1.4 mi
Hospital de Tulum - 2.4 km / 1.5 mi
Tulum Tower - 2.7 km / 1.7 mi
Cenote Calavera - 2.7 km / 1.7 mi
SFER IK - 3.3 km / 2 mi
Tulum Mayan Ruins - 3.3 km / 2.1 mi
Temple of Doom - 3.5 km / 2.2 mi
Las Palmas Public Beach - 3.7 km / 2.3 mi
Holistika Art Walk - 3.8 km / 2.3 mi
Casa del Cenote - 3.8 km / 2.3 mi
Temple of the Frescoes - 3.8 km / 2.3 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 42.2 km / 26.2 mi
Cancun Intl. Airport (CUN) - 118.3 km / 73.5 mi
The preferred airport for Aloft Tulum is Cancun Intl. Airport (CUN).

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Beach nearby
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 40
  • Pet max weight (per pet) in kg is 18
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 10 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
  • Covered self parking fee: USD 17 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO 77760, Mexico
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