The Au Co Cruises

Check-in

Check-in is from 10:30 AM until 11:00 AM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:30 AM - 11:00 AM. The check-in location differs from the property location. Check-in location: [Bhaya Cruise Center-Lot 9 Ngoc Chau Habour, Tuan Chau, Halong]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by text message 1 week prior to arrival to provide passport details Guests with dietary restrictions or food allergies should contact this property at least 1 week in advance. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi Centre or at 47 Phan Chu Trinh Street, Hoan Kiem District, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8:00 AM - 8:30 AM, at USD 50 per passenger. Following the cruise, a van will transport guests back to Hanoi.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at The Au Co Restaurant, a restaurant which specializes in Vietnamese cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 8:30 AM.

Featured amenities include multilingual staff, a library, and a safe deposit box at the front desk. A roundtrip airport shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Beach - 1.5 km / 1 mi
Tuan Chau Amphitheater - 1.7 km / 1 mi
Tuan Chau Park - 1.8 km / 1.1 mi
Halong Marina Bayzone - 8.5 km / 5.3 mi
Ha Long Night Market - 9.6 km / 6 mi
Cái Dăm Market - 10.2 km / 6.3 mi
Cua Luc Bay - 11.3 km / 7.1 mi
Sun Square - 13.2 km / 8.2 mi
Bai Chay Beach - 13.4 km / 8.3 mi
Sun World Ha Long Park - 13.6 km / 8.4 mi
Queen Cable Car Ocean Terminal - 13.7 km / 8.5 mi
Dragon Park - 14 km / 8.7 mi
Typhoon Water Park - 14.2 km / 8.8 mi
Bai Chay Market - 14.3 km / 8.9 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 42.3 km / 26.3 mi
Noi Bai Intl. Airport (HAN) - 181.3 km / 112.7 mi
The preferred airport for The Au Co Cruises is Noi Bai Intl. Airport (HAN).

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• Beach nearby
• No elevators

Pets

• Service animals not allowed
• Pets not allowed