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JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
Indulge in a world beyond ordinary at JW Marriott Cancun Resort & Spa, where luxury is not just a promise but a lifestyle, you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. This beach resort is 9 minutes drive to Delfines Beach and 15 minutes drive to Gaviota Azul Beach.

Experience ultimate opulence featuring daily housekeeping, complimentary daily newspaper, a fully-stocked minibar, premium bedding, jetted bathtub, relaxing in-room massage, in-room coffee & tea facilities and a private balcony, designer amenities and bespoke touches. Conveniences include a desk, a phone, wheelchair-accessibility, an iron and ironing board, bathrobes and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features concierge services, gift shops/newsstands, and a hair salon.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic stirrers
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 3
  • Number of swim-up bars - 1
  • Number of indoor pools - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Vegetable garden
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Shopping mall on site
  • Yoga classes/instruction on site
  • Registration desk height (centimeters) - 91
  • Elevator door width (inches) - 39
  • Registration desk height (inches) - 36
  • Couples/private dining
  • Elevator door width (centimeters) - 100
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 4
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Terrace
  • Tennis on site
  • Hair salon
  • Wheelchair accessible path of travel
  • ATM/banking
  • Pilates classes on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Grab a bite at Bravio, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ballenas Beach - 0.6 km / 0.3 mi
Aquaworld - 0.8 km / 0.5 mi
Oasis Arena - 1.5 km / 0.9 mi
San Miguelito - 1.6 km / 1 mi
Luxury Avenue Shopping Mall - 1.6 km / 1 mi
Kukulcan Plaza Shopping Mall - 1.7 km / 1 mi
Maya Museum of Cancun - 2 km / 1.3 mi
Iberostar Cancun Golf Course - 2.1 km / 1.3 mi
Marlin Beach - 2.2 km / 1.4 mi
Hotel Zone Beaches - 2.2 km / 1.4 mi
Tequila Museum - 2.6 km / 1.6 mi
El Sol de Cancun - 2.8 km / 1.7 mi
La Isla Shopping Mall - 2.8 km / 1.7 mi
Cinemex La Isla Cancun - 3 km / 1.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 3 km / 1.8 mi
The preferred airport for JW Marriott Cancun Resort & Spa is Cancun Intl. Airport (CUN) - 17.9 km / 11.1 mi

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-out is available
  • LGBTQ friendly
  • Contactless check-in is available

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 percent
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Blvd. Kukulcan, Km 14.5, Lote 40-A, Cancun, QROO 77500, Mexico
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Vegetarian breakfast available
Free valet parking
Number of restaurants - 4
Children's pool
Number of swim-up bars - 1