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SLS Cancun

SLS Cancun

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from November 4 2025 to November 9 2025 (dates subject to change).

Indulge in a world beyond ordinary at SLS Cancun, where luxury is not just a promise but a lifestyle, you'll be a 2-minute drive from Puerto Cancun Marina Town Center and 5 minutes from Puerto Cancun Golf Course. This beach hotel is 15 minutes drive to Ultramar Ferry Puerto Juárez and 15 minutes drive to Tortuga Beach.

Experience ultimate opulence featuring daily housekeeping, a fully-stocked minibar, rainfall showerhead, in-room coffee & tea facilities, complimentary high-speed WiFi, a private bathroom with premium toiletries, premium bedding and air conditioning, designer amenities and bespoke touches. Conveniences include an iron and ironing board, a desk, a phone, bathrobes and an in-room safe.

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Property Details

Relax at the full-service spa, where you can enjoy massages. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

  • Dry cleaning/laundry service
  • Bulk dispenser for toiletries
  • Gated community
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Outdoor entertainment area
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 1
  • On private beach
  • Free beach club on site
  • Water dispenser
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Marina nearby
  • Elevator
  • Fitness facilities
  • Fishing nearby
  • Food and water bowls
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Windsurfing nearby
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Full-service spa
  • Beach towels
  • Boat tours nearby
  • Shopping mall on site
  • Elevator door width (inches) - 43
  • Elevator door width (centimeters) - 110
  • Wheelchair accessible – no
  • Luggage storage
  • Billiards or pool table
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Pool cabanas (surcharge)
  • Valet parking (surcharge)
  • Pool sun loungers
  • Concierge services
  • Year Built - 2020
  • Number of buildings/towers - 1
  • Total number of rooms - 45
  • Number of floors - 4

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

You can enjoy a meal at Leynia serving the guests of SLS Cancun, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Cancun Marina Town Center - 0.8 km / 0.5 mi
Nichupté Lagoon - 1.7 km / 1.1 mi
Las Perlas Beach - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.6 km / 1.6 mi
Ceviche Square - 3 km / 1.9 mi
Playa Tortugas - 3.1 km / 1.9 mi
Benito Juarez Municipal Building - 3.2 km / 2 mi
Mercado Ki Huic - 3.4 km / 2.1 mi
Las Palapas Park - 3.5 km / 2.2 mi
Plaza Las Americas - 3.5 km / 2.2 mi
Mercado 23 - 3.7 km / 2.3 mi
Teatro de Cancún - 3.8 km / 2.3 mi
Escénica Tower - 3.8 km / 2.3 mi
Plaza 28 - 3.8 km / 2.4 mi
Séptimo Día Adventist Church - 3.8 km / 2.4 mi
The preferred airport for SLS Cancun is Cancun Intl. Airport (CUN) - 19.9 km / 12.3 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Onsite COVID-19 testing (PCR) is available
  • Minimum age for COVID-19 test requirement: 12
  • Cashless transactions are available
  • Onsite COVID-19 testing (Antigen) is available
  • Contactless check-in is available
  • Essential workers only - NO
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • By ocean

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 5000 per night
  • A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately MXN 550 for adults and MXN 550 for children
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Novo Cancún Torre 1 Mz 27 Lt 1 02, Cancun, QROO 77500, Mexico
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