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Krystal Grand Cancun All Inclusive

Krystal Grand Cancun All Inclusive

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Krystal Grand Cancun All Inclusive, where every moment is designed to delight both kids and parents, you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 9 minutes walk to Forum Beach and 9 minutes walk to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Kids stay happy thanks to air conditioning, a private balcony, room service, premium bedding, a 50-inch flat-screen TV, cable & satellite channels, daily housekeeping and complimentary high-speed WiFi, kid-friendly amenities and movie nights. Conveniences include a phone, bathrobes, an in-room safe, a desk and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Proposal/romance packages available
  • Babysitting or childcare (free)
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Number of meeting rooms - 6
  • Free WiFi
  • Number of bars/lounges - 6
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of beach bars - 1
  • Number of outdoor pools - 4
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Beach club on site (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Television in common areas
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Children's toys
  • Children's games
  • Luggage storage
  • Grocery/convenience store
  • Billiards or pool table
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 8
  • Spa services on site
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Children's pool
  • Free self parking
  • Beach cabanas (surcharge)
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Number of buildings/towers - 2
  • Total number of rooms - 398

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Access to the Infinite pool is available only for guests staying at the Altitude Tower

Other details

Enjoy Asian cuisine at Restaurante Ayami, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Gaviota Azul Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.5 km / 0.3 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Forum By The Sea Mall - 0.6 km / 0.4 mi
Forum Beach - 0.6 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.4 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Nichupté Lagoon - 0.7 km / 0.4 mi
Chac Mool Beach - 1.2 km / 0.7 mi
Playa Ancha - 1.4 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.5 km / 1.6 mi
Tortuga Beach - 3.2 km / 2 mi
La Isla Shopping Mall - 3.7 km / 2.3 mi
Tequila Museum - 3.9 km / 2.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night
We have included all charges provided to us by the property.

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO 77500, Mexico
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