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Mercure Resort Sanur

Mercure Resort Sanur

Denpasar Bali
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Create lifelong memories at Mercure Resort Sanur, where family adventures begin and smiles are guaranteed for every age, Mercure Resort Sanur is within a 15-minute drive of Sanur Beach and Waterbom Bali. This beach hotel is 25 minutes drive to Kuta Beach and 30 minutes drive to Legian Beach.

Ideal for families, our rooms come with a fully-stocked minibar, room service, rainfall showerhead, a private balcony, a 29-inch flat-screen TV, daily housekeeping, in-room coffee & tea facilities and cable & satellite channels, rollaway beds and extra space for little ones. Conveniences include a phone, a desk, bathrobes, wheelchair-accessibility and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 2.20 km.

  • Grey water recycling system
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 2
  • Number of poolside bars - 2
  • Number of beach bars - 1
  • Number of outdoor pools - 2
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Multilingual staff
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Rafting nearby
  • Children's club (free)
  • Safari nearby
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible spa
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Beach towels
  • Boat tours nearby
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Playground on site
  • Library
  • Housekeeping on request
  • Terrace
  • Tennis on site
  • Access to nearby outdoor pool
  • Concierge services
  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Beach yoga on site
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Free reception
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 450
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Designated smoking areas
  • Airport transportation (surcharge)
  • Parasailing nearby
  • Water dispenser
  • Barbecue grill(s)
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Fishing nearby
  • Beach umbrellas
  • Meeting rooms
  • Change of bed sheets (on request)
  • Windsurfing nearby
  • Spa treatment room(s)
  • Change of towels (on request)
  • Full-service spa
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Free area shuttle
  • Grocery/convenience store
  • Billiards or pool table
  • Number of restaurants - 1
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Children's pool
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby
  • Free self parking
  • Conference space
  • Beach sun loungers
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 4842
  • 24-hour business center
  • Year Built - 1988
  • Number of buildings/towers - 41
  • Total number of rooms - 189
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Denpasar? This hotel has 4842 square feet (450 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mertasari Beach - 0.8 km / 0.5 mi
Sanur Beach - 1.3 km / 0.8 mi
Semawang Beach - 1.6 km / 1 mi
Hardy's Supermarket - 2.6 km / 1.6 mi
Sanur Night Market - 3.1 km / 1.9 mi
Sindhu Beach - 3.8 km / 2.3 mi
Le Mayeur Museum - 5 km / 3.1 mi
Matahari Terbit Beach - 4.9 km / 3 mi
Sanur Marina - 4.9 km / 3.1 mi
Consulate General Republic Democratic Timor Leste - 7.2 km / 4.5 mi
Sanur Port - 8 km / 5 mi
Benoa Harbour - 8.4 km / 5.2 mi
Mall Bali Galeria - 8.4 km / 5.2 mi
Serangan Beach - 8.5 km / 5.3 mi
BIMC Hospital - 9.2 km / 5.7 mi
The preferred airport for Mercure Resort Sanur is Ngurah Rai Intl. Airport (DPS) - 13.9 km / 8.6 mi

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Green Key (Foundation for Environmental Education)
  • Contactless check-in is available
  • Essential workers only - NO
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately IDR 160000 for adults and IDR 86000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jalan Mertasari Sanur, Denpasar, Bali 80034, Indonesia
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