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JW Marriott Hotel Hanoi

JW Marriott Hotel Hanoi

Hanoi
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from December 9 2025 to December 14 2025 (completion date subject to change). The following areas are affected:

  • Sauna
  • Hot tub

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Surrender to tranquility the moment you step into JW Marriott Hotel Hanoi, where relaxation is an art form, within a 10-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 20 minutes drive to Hoan Kiem Lake and 20 minutes drive to St. Joseph's Cathedral of Hanoi.

Rejuvenate with complimentary daily newspaper, rainfall showerhead, a 42-inch flat-screen TV, a private bathroom with premium toiletries, a fully-stocked minibar, room service, cable & satellite channels and air conditioning, direct access to our luxury spa. Conveniences include bathrobes, a desk, wheelchair-accessibility, an iron and ironing board, a phone, an alam clock and an in-room safe.

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Property Details

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • Number of meeting rooms - 17
  • No single-use plastic stirrers
  • Swimming pool
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Shopping center shuttle (surcharge)
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Water dispenser
  • Number of accessible parking spaces - 2
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 2
  • Elevator
  • Fitness facilities
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Reception hall
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Garden
  • Stair-free path to entrance
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Registration desk height (centimeters) - 119
  • Elevator door width (inches) - 36
  • Registration desk height (inches) - 47
  • Couples/private dining
  • Elevator door width (centimeters) - 91
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 6
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Terrace
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Year Built - 2013
  • Total number of rooms - 450
  • Number of floors - 8

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy French cuisine at French Grill, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
National Exhibition Construction Center - 0.2 km / 0.1 mi
Vietnam National Convention Center - 0.7 km / 0.4 mi
Hanoi Museum - 0.8 km / 0.5 mi
The Garden Shopping Center - 1.2 km / 0.8 mi
Keangnam Landmark Tower 72 - 1.2 km / 0.8 mi
State Auditor - 1.3 km / 0.8 mi
Vincom Tran Duy Hung - 1.9 km / 1.2 mi
Ministry of Science and Technology - 2.3 km / 1.4 mi
My Dinh National Stadium - 2.7 km / 1.7 mi
Indochina Plaza Ha Noi - 3.8 km / 2.4 mi
Vietnam National University - 3.8 km / 2.4 mi
Thu Le Park - 3.8 km / 2.4 mi
Hanoi Indoor Games Gymnasium - 3.9 km / 2.5 mi
Vietnam University of Commerce - 4 km / 2.5 mi
Hanoi National University - 4.1 km / 2.5 mi
The preferred airport for JW Marriott Hotel Hanoi is Noi Bai Intl. Airport (HAN) - 28.3 km / 17.6 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2494800 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2494800 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi, , Vietnam
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