Mercure Queenstown Resort

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mt Crichton Loop Track - 0.4 km / 0.3 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Lake Wakatipu - 1.9 km / 1.2 mi
Steamer Wharf - 1.9 km / 1.2 mi
TSS Earnslaw Steamship - 2 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Queenstown Beach - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Underwater Observatory - 2.2 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Williams Cottage - 2.3 km / 1.5 mi
Cookie Time - 2.4 km / 1.5 mi
Church of St Peters - 2.4 km / 1.5 mi
The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi

• Pool access available from 7:00 AM to 10:00 PM.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQ friendly
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Qualmark Sustainable Tourism Business Award

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 100 per night