The Sultan Hotel & Residence Jakarta

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 17 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Chinese cuisine at Nan Xiang, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Balai Sidang Jakarta Convention Center - 0.5 km / 0.3 mi
Gelora Bung Karno Stadium - 0.9 km / 0.6 mi
Golden Triangle - 0.9 km / 0.6 mi
Pacific Place - 1.1 km / 0.7 mi
Kidzania - 1.3 km / 0.8 mi
Indonesia Stock Exchange - 1.3 km / 0.8 mi
FX Sudirman Mall - 1.5 km / 1 mi
Plaza Senayan - 2.1 km / 1.3 mi
Senayan City - 2.1 km / 1.3 mi
Jakarta World Trade Center - 2.6 km / 1.6 mi
ASHTA District 8 - 2.6 km / 1.6 mi
Ambassador Mall - 3.1 km / 1.9 mi
Setiabudi One - 3.5 km / 2.2 mi
Blok M Square - 4 km / 2.5 mi
Lotte Shopping Avenue - 4 km / 2.5 mi
The nearest airports are:
Halim Perdanakusuma Intl. Airport (HLP) - 14.3 km / 8.9 mi
Soekarno-Hatta Intl. Airport (CGK) - 29.3 km / 18.2 mi
The preferred airport for The Sultan Hotel & Residence Jakarta is Soekarno-Hatta Intl. Airport (CGK).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed