Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Casa Rolandi, one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Garrafon Natural Reef Park - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Joysxee Floating Bottle Island - 0.4 km / 0.3 mi
Shark Beach - 1.2 km / 0.7 mi
Mundaca House - 2.1 km / 1.3 mi
Capitán Dulché Museum - 2.9 km / 1.8 mi
Parque de los Suenos - 3.3 km / 2 mi
Crayola House - 3.9 km / 2.4 mi
Punta Sur - 4.7 km / 2.9 mi
Isla Mujeres Sculpture Garden - 4.8 km / 3 mi
Statue Ixchel - 5 km / 3.1 mi
Cliff of the Dawn - 5 km / 3.1 mi
Miguel Hidalgo - 6.7 km / 4.2 mi
Isla Mujeres Ferry Terminal - 7 km / 4.3 mi
Faro de Punta Norte - 7.1 km / 4.4 mi
The preferred airport for Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive is Cancun Intl. Airport (CUN) - 39.5 km / 24.6 mi

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
• Minimum age for COVID-19 test requirement: 18
• Onsite COVID-19 testing (Antigen) is available

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Pets cannot be left unattended
• Only dogs are allowed
• Service animals not allowed
• Pets allowed