Your green getaway begins at H10 Puerta de Alcalá 4* Sup, proving that responsible travel can be luxuriously comfortable, within a 15-minute walk of Puerta de Alcalá and Movistar Arena. This hotel is 25 minutes walk to Gran Via and 4 minutes drive to El Retiro Park.

Relax sustainably with room service, rainfall showerhead, deep soaking bathtub, a 42-inch flat-screen TV, complimentary high-speed WiFi, daily housekeeping, in-room coffee & tea facilities and a fully-stocked minibar, in our eco-certified rooms. Conveniences include bathrobes, an in-room safe, a desk and a phone.

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Property Details

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Renewable energy source - solar
Banquet hall
Wheelchair accessible
Eco-friendly cleaning products used
Parking (limited spaces)
Free reception
Meeting rooms
Conference space size (meters) - 100
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Bicycle rentals nearby
Free newspapers in lobby
Tours/ticket assistance
Wedding services
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Wheelchair accessible – no
Living plant wall
No accessible shuttle
Reusable coffee/tea filters
Luggage storage
Porter/bellhop
Business center
Multilingual staff
Conference center
24-hour front desk
Electric car charging station
Breakfast available (surcharge)
Number of restaurants - 1
Outdoor seasonal pool
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Coffee/tea in common areas
Laundry facilities
Conference space
Terrace
Computer station
Conference space size (feet) - 1076
24-hour business center
Concierge services
Number of buildings/towers - 1
Total number of rooms - 138
Number of floors - 6

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s pool will be closed occasionally due to private events on the terrace.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle de Alcalá - 0.1 km / 0.1 mi
Nuevo Teatro Alcala - 0.3 km / 0.2 mi
Paseo de la Castellana - 0.7 km / 0.4 mi
Puerta de Alcalá - 0.7 km / 0.5 mi
Golden Mile - 0.9 km / 0.6 mi
Movistar Arena - 0.9 km / 0.6 mi
Plaza de Colon - 1 km / 0.6 mi
National Archaeological Museum - 1.1 km / 0.7 mi
Paseo del Prado - 1.1 km / 0.7 mi
El Corte Inglés - 1.1 km / 0.7 mi
Plaza de Cibeles - 1.2 km / 0.8 mi
San Camilo Hospital Quirón - 1.3 km / 0.8 mi
Hospital Gregorio Maranon - 1.3 km / 0.8 mi
Thyssen-Bornemisza National Museum - 1.6 km / 1 mi
Gran Via - 1.6 km / 1 mi
The preferred airport for H10 Puerta de Alcalá 4* Sup is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.1 km / 10 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Pool access available from 10:00 AM to 7:00 PM.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Biosphere
Noise-free rooms not guaranteed
Cashless transactions are available
Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)
Property does not offer onsite COVID-19 testing
No elevators

Pets

Pets not allowed

Other charges

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Alcala, 66, Madrid, Madrid 28009, Spain

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H10 Puerta de Alcalá 4* Sup