Hotel Casa San Rafael

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Esqueletologia Museum - 0.2 km / 0.1 mi
San Blas Park - 0.2 km / 0.1 mi
Plaza Rotary Market - 0.3 km / 0.2 mi
Civic Plaza - 0.3 km / 0.2 mi
Museum of the Canari Identity - 0.3 km / 0.2 mi
Calderon Park - 0.4 km / 0.2 mi
Las Conceptas Museum - 0.5 km / 0.3 mi
New Cathedral of Cuenca - 0.5 km / 0.3 mi
Convent of the Assumption - 0.6 km / 0.4 mi
Museum of the Aboriginal Cultures - 0.6 km / 0.4 mi
Río Tomebamba & Calle Larga - 0.7 km / 0.4 mi
Church of Santo Domingo - 0.7 km / 0.4 mi
Inter-American Center of Popular Arts - 0.7 km / 0.5 mi
Puente Roto - 0.8 km / 0.5 mi
San Francisco Plaza Market - 0.8 km / 0.5 mi
The preferred airport for Hotel Casa San Rafael is Cuenca (CUE-Mariscal Lamar) - 2.6 km / 1.6 mi

• Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Alcohol is not permitted at this property.
• Parking height restrictions apply.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• No alcohol allowed onsite
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Parking height restrictions apply
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Service fee: 10 percent
• Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.