The Square

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Petra Christian University - 0.3 km / 0.2 mi
City of Tomorrow - 2 km / 1.2 mi
Pelita Harapan University Surabaya - 2 km / 1.2 mi
Universitas Islam Negeri Sunan Ampel Surabaya - 2.6 km / 1.6 mi
Al Akbar Mosque - 3.3 km / 2.1 mi
Royal Plaza Surabaya - 4.6 km / 2.9 mi
Monument Of Suroboyo - 6.5 km / 4 mi
Mpu Tantular Museum - 6.7 km / 4.2 mi
House of Sampoerna - 7.4 km / 4.6 mi
Taman Bungkul - 7.4 km / 4.6 mi
Surabaya Town Square - 7.7 km / 4.8 mi
University of Pembangunan Nasional Veteran - 8.4 km / 5.2 mi
Korea Park - 8.5 km / 5.3 mi
Lapangan Thor Stadium - 8.6 km / 5.4 mi
Ciputra World Mall - 9 km / 5.6 mi
The nearest major airport is Surabaya (SUB-Juanda) - 10.7 km / 6.6 mi

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• At check-in, guests must provide a negative Antigen COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
• No rollaway/extra beds available
• Minimum age for negative COVID-19 test result requirement: 12
• Negative COVID-19 test result must be of specific type(s): Antigen
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: IDR 295000 per stay

We have included all charges provided to us by the property.