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Venue Batán Hotel & Suites

Venue Batán Hotel & Suites

Cuenca Azuay
Check in 2:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Venue Batán Hotel & Suites, where relaxation is an art form, within a 10-minute walk of University of Cuenca's Orchid Garden and Museum of Extreme Art. This spa hotel is 15 minutes walk to Museum of Modern Art and 20 minutes walk to Casa de los Arcos Art Museum.

Rejuvenate with a 42-inch flat-screen TV, a private balcony, streaming services, complimentary high-speed WiFi, rainfall showerhead, room service, premium bedding and Egyptian-cotton sheets, direct access to our luxury spa. Conveniences include heated flooring, a kitchenette, an in-room safe, wheelchair-accessibility, a phone and a desk.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Garage
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Proposal/romance packages available
  • Free full breakfast
  • Free RV, bus, truck parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Garden
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Full-service spa
  • Art gallery on site
  • Off-street parking
  • Airport transportation (surcharge)
  • Hosted evening meal
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Free breakfast
  • Handrails in stairways
  • 24-hour front desk
  • Wheelchairs available on site
  • Number of restaurants - 1
  • Daily
  • Spa services on site
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Free self parking
  • Fitness facilities
  • Hair salon
  • Total number of rooms - 15

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Cuenca's Orchid Garden - 0.6 km / 0.3 mi
Museum of Extreme Art - 0.6 km / 0.4 mi
Iglesia San Sebastián - 0.7 km / 0.4 mi
Casa de los Arcos Art Museum - 0.7 km / 0.4 mi
Museum of Modern Art - 0.9 km / 0.5 mi
Sombrero Museum - 0.9 km / 0.6 mi
San Sebastian Plaza - 1 km / 0.6 mi
San Francisco Plaza Market - 1 km / 0.6 mi
Pista De Bicicross Bmx Cuenca - 1 km / 0.6 mi
San Cenaculo Church - 1.1 km / 0.7 mi
Galeria FVega - 1.1 km / 0.7 mi
Calderon Park - 1.2 km / 0.7 mi
Convent of the Assumption - 1.2 km / 0.8 mi
New Cathedral of Cuenca - 1.3 km / 0.8 mi
Inter-American Center of Popular Arts - 1.4 km / 0.9 mi
The preferred airport for Venue Batán Hotel & Suites is Cuenca (CUE-Mariscal Lamar) - 5.1 km / 3.2 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Cashless transactions are available
  • Contactless check-in is available
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.

Other charges

  • Airport shuttle fee: USD 27.20 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night
  • Hosted evening meal: USD 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av. 12 de Abril y Guayas, Cuenca, Azuay 010107, Ecuador
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