Indulge in a world beyond ordinary at Cactus Royal Resort & Spa, where luxury is not just a promise but a lifestyle, you'll be on the beach, a 1-minute drive from Stalis Beach and 5 minutes from Star Beach Water Park. This all-inclusive hotel is 4 minutes drive to Malia Beach and 7 minutes drive to Palace of Malia.

Experience ultimate opulence featuring a flat-screen TV, room service, complimentary high-speed WiFi, Egyptian-cotton sheets, in-room coffee & tea facilities, premium bedding, a private bathroom with premium toiletries and air conditioning, designer amenities and bespoke touches. Conveniences include a desk, an in-room safe, bathrobes, a phone and wheelchair-accessibility.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Beach volleyball on site
Dry cleaning/laundry service
Motor boating nearby
Wheelchair accessible (may have limitations)
Reception hall
Beach umbrellas
Pool umbrellas
Meeting rooms
Windsurfing nearby
Free WiFi
Scuba diving nearby
Number of bars/lounges - 1
Number of poolside bars - 1
Designated smoking areas
Spa treatment room(s)
Number of outdoor pools - 2
Number of indoor pools - 1
Garden
Water skiing nearby
Tours/ticket assistance
Full-service spa
Beach towels
Boat tours nearby
Free buffet breakfast
Airport transportation (surcharge)
Luggage storage
Express check-out
Free breakfast
Business center
Multilingual staff
24-hour front desk
Number of restaurants - 2
Daily
Turkish bath/Hammam
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Sauna
Steam room
Surfing/bodyboarding nearby
Free self parking
Terrace
Beach sun loungers
Computer station
Pool sun loungers
ATM/banking
Concierge services
Year Built - 2010
Number of buildings/towers - 5
Total number of rooms - 177
Number of floors - 2

Check-in

Check-in is from 2:00 PM until 2:00 AM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Room layout and furnishings may differ from the photos shown.

Other details

Grab a bite at Philoxenia, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Stalis Beach - 0.6 km / 0.4 mi
Malia Beach - 2.3 km / 1.4 mi
Lychnostatis - 3.7 km / 2.3 mi
Star Beach Water Park - 3.8 km / 2.3 mi
Palace of Malia - 4 km / 2.5 mi
Potamos Beach - 4.8 km / 3 mi
Malia Ruins - 5.5 km / 3.4 mi
Aquaworld Aquarium - 6.1 km / 3.8 mi
Sarakino - 6.2 km / 3.9 mi
Port of Hersonissos - 6.6 km / 4.1 mi
St. Paraskevi Church - 6.6 km / 4.1 mi
Convention Centre Creta Maris - 7.8 km / 4.9 mi
Palm Bay Beach - 8.9 km / 5.5 mi
Sissi Mini Golf - 9.8 km / 6.1 mi
Labyrinth Park - 10 km / 6.2 mi
The preferred airport for Cactus Royal Resort & Spa is Nikos Kazantzakis Airport (HER) - 29.1 km / 18.1 mi

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this property.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
On bay
Cashless transactions are available
Travelife
Children not allowed
Essential workers only - NO
No elevators

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 11
Pet max weight (per pet) in kg is 5
Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Stalis, Hersonissos, Crete Island 70007, Greece

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