Sandos Cancún All Inclusive - Adults Only

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Zango Restaurant, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ballenas Beach - 0.3 km / 0.2 mi
Aquaworld - 1.1 km / 0.7 mi
Luxury Avenue Shopping Mall - 1.2 km / 0.8 mi
Kukulcan Plaza Shopping Mall - 1.3 km / 0.8 mi
Marlin Beach - 1.8 km / 1.1 mi
Hotel Zone Beaches - 1.8 km / 1.1 mi
Oasis Arena - 2 km / 1.2 mi
San Miguelito - 2 km / 1.3 mi
Tequila Museum - 2.2 km / 1.4 mi
El Sol de Cancun - 2.3 km / 1.5 mi
La Isla Shopping Mall - 2.4 km / 1.5 mi
Maya Museum of Cancun - 2.4 km / 1.5 mi
Iberostar Cancun Golf Course - 2.5 km / 1.5 mi
Cinemex La Isla Cancun - 2.6 km / 1.6 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.6 km / 1.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 17.8 km / 11.1 mi
Tulum Intl. Airport (TQO) - 171.2 km / 106.4 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQ friendly
• Caters to adults only
• Parking height restrictions apply
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Sanitation services: MXN 79.20 per night
• A damage deposit of MXN 5000 will be collected before check-in.