The Fives Oceanfront Riviera Maya - All Inclusive Optional

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Al Mare, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi
Ojo de Agua Beach - 0.9 km / 0.6 mi
Puerto Morelos Town Square - 1.2 km / 0.7 mi
Puerto Morelos Artists’ Cooperative - 1.2 km / 0.7 mi
San Jose Catholic Parish - 1.2 km / 0.8 mi
Faro Inclinado - 1.4 km / 0.9 mi
Puerto Morelos Beach - 2.3 km / 1.4 mi
Dr. Alfredo Barrera Marin Botanical Garden - 4.1 km / 2.5 mi
Monumento Ruta de los Cenotes - 4.8 km / 3 mi
Jungle Spa - 5.6 km / 3.5 mi
Sanctuary of Hope and Time Capsule - 5.7 km / 3.5 mi
Petempich Bay - 12.8 km / 8 mi
Playa Paraiso Golf Course - 15.8 km / 9.8 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 16 km / 10 mi
El Rey Polo Country Club - 16.2 km / 10 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 27.6 km / 17.1 mi
Cozumel Intl. Airport (CZM) - 69.5 km / 43.2 mi
Tulum Intl. Airport (TQO) - 139 km / 86.3 mi

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQ friendly
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Day (December 25) Gala Dinner per adult: USD 100
• Christmas Day (December 25) Gala Dinner per child: USD 50 (from 6 to 17 years old)