Discover a paradise for pets and their owners at HI Hotel Impala, where four-legged travelers are treated like VIP guests, within a 10-minute walk of Alameda Hidalgo Park and Querétaro Regional Museum. This hotel is 3 minutes drive to Querétaro Cathedral and 3 minutes drive to Templo y Convento de la Santa Cruz.

Relax in accommodations featuring daily housekeeping, room service, complimentary high-speed WiFi, a private bathroom with premium toiletries, a 32-inch flat-screen TV and rainfall showerhead, easy-clean surfaces and versatile comforts. Conveniences include wheelchair-accessibility and a phone.

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Property Details

Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Banquet hall
Parking (limited spaces)
Number of meeting rooms - 3
Free WiFi
Number of bars/lounges - 1
Braille or raised signage
Tours/ticket assistance
Rooftop terrace
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Mosquito nets
Breakfast available (surcharge)
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Laundry facilities
Free self parking
Elevator
Fitness facilities
Terrace
Computer station
Wheelchair accessible path of travel
Concierge services
Number of buildings/towers - 1
Total number of rooms - 112
Number of floors - 4

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Stop by the hotel's restaurant, Mesón Alameda, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Alameda Hidalgo Park - 0.4 km / 0.3 mi
Mercado Artesanal Querétaro - 0.5 km / 0.3 mi
Querétaro Regional Museum - 0.5 km / 0.3 mi
Temple of San Agustin - 0.5 km / 0.3 mi
San Francisco Temple - 0.6 km / 0.3 mi
Zenea Garden - 0.6 km / 0.4 mi
Querétaro Museum of Art - 0.6 km / 0.4 mi
Neptune Fountain - 0.7 km / 0.4 mi
San Jose de Gracia Temple - 0.7 km / 0.4 mi
Monument to the Corregidora - 0.7 km / 0.4 mi
Museo de Arte Sacro - 0.7 km / 0.4 mi
Templo de Santo Domingo - 0.7 km / 0.4 mi
Casa de la Zacatecana Museum - 0.7 km / 0.5 mi
Temple of Santa Clara - 0.7 km / 0.5 mi
Theater of the Republic - 0.7 km / 0.5 mi
The preferred airport for HI Hotel Impala is Queretaro Intl. Airport (QRO) - 33.1 km / 20.5 mi

Only registered guests are allowed in the guestrooms.
Alcohol is not permitted at this property.
Parking height restrictions apply.

Hotel policies

General

Professional property host/manager
No alcohol allowed onsite
No cribs (infant beds) available
No rollaway/extra beds available
Parking height restrictions apply
Noise-free rooms not guaranteed

Pets

Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
Pet deposit: MXN 500 per stay
Pet fee: MXN 200 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Colon #1 Col. Centro, Querétaro, QUE 76000, Mexico

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