Villa Serena

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 25 to check-in.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [at the apartment]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards and debit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include multilingual staff and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Ultimo Trolley - 0.8 km / 0.5 mi
Calle Loiza - 0.8 km / 0.5 mi
Carolina Beach - 1.5 km / 0.9 mi
Playa Ocean Park - 1.8 km / 1.1 mi
Isla Verde Beach - 2.3 km / 1.4 mi
San Jorge Children's Hospital - 2.4 km / 1.5 mi
Museo de Arte Contemporaneo de Puerto Rico - 2.5 km / 1.6 mi
Museo de Arte de Puerto Rico - 2.6 km / 1.6 mi
Plaza Antonia Quinones - 2.8 km / 1.8 mi
Atlantic Beach - 3 km / 1.9 mi
Plaza del Mercado - 3.2 km / 2 mi
Centro de Bellas Artes Luis A. Ferre - 3.4 km / 2.1 mi
Casino del Mar at La Concha Resort - 3.4 km / 2.1 mi
Pavia Santurce Hospital - 3.6 km / 2.2 mi
Parque La Ventana al Mar - 3.7 km / 2.3 mi
The nearest major airport is Luis Munoz Marin Intl. Airport (SJU) - 6.4 km / 4 mi

Hotel policies

General

• Professional property host/manager
• Events/parties not allowed
• Beach nearby
• No front desk
• Essential workers only - NO
• Guest will receive an email before arrival 5 days
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: USD 212 per accommodation, per stay
• Service fee: USD 58 per accommodation, per stay

We have included all charges provided to us by the property.