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Hotel Cielo

Hotel Cielo

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
With a stay at Hotel Cielo, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.7 mi (1.1 km) from Mamitas Beach.

Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Property Details

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Ziplining nearby
  • Game drive nearby
  • Beach umbrellas
  • Windsurfing nearby
  • Sailing nearby
  • Free WiFi
  • Skydiving nearby
  • Scuba diving nearby
  • Upper floors accessible by stairs only
  • Water skiing nearby
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Beach towels
  • Area shuttle (surcharge)
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Wheelchair accessible – no
  • Luggage storage
  • Multilingual staff
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Free beach club nearby
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Ecotours on site
  • Hiking/biking trails nearby
  • Use of nearby fitness center (discount)
  • Terrace
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Founders Park - 0.2 km / 0.1 mi
Mercado Playa del Carmen - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.2 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Calle 12 - 0.5 km / 0.3 mi
Paseo del Carmen - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Plaza Paraiso - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.5 mi
Quinta Alegría Shopping Mall - 0.8 km / 0.5 mi
Pier Navega - 1.1 km / 0.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi
The preferred airport for Hotel Cielo is Cancun Intl. Airport (CUN).

  • Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Resort fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay
We have included all charges provided to us by the property.

Location

Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO 77710, Mexico