Name: Valhalla Residence by Biwa
Address: C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, 77760, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.9

Tulum QROO

Check in 3:00 PM

Check out 12:00 PM

Your basecamp for adrenaline awaits at Valhalla Residence by Biwa, where epic adventures start and end in ultimate comfort, Valhalla Residence by Biwa is within a 10-minute drive of Cenote Calavera and Gran Cenote. This aparthotel is 15 minutes drive to Tulum Mayan Ruins and 15 minutes drive to Playa Ruinas.

Thrill-seekers will love relaxing in-room massage, a private balcony, in-room coffee & tea facilities, a private bathroom with premium toiletries, air conditioning, complimentary high-speed WiFi and a 40-inch flat-screen TV, secure kit storage and rugged décor. Conveniences include a desk, a full kitchen, wheelchair-accessibility and an in-room safe.

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Property Details

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Number of meeting rooms - 1
Free WiFi
Bicycle parking available
Number of outdoor pools - 1
Garden
Tours/ticket assistance
Beach towels
Beach shuttle (surcharge)
Off-street parking
Airport transportation (surcharge)
No accessible airport shuttle
Luggage storage
Front desk (limited hours)
Mosquito nets
Barbecue grill(s)
Housekeeping on request
Smoke-free property
Laundry facilities
Free self parking
Elevator
Terrace
Pool sun loungers
Bicycle rentals on site
Total number of rooms - 12

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Other details

Featured amenities include luggage storage, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital de Tulum - 2.3 km / 1.4 mi
Dos Aguas Park - 2.5 km / 1.5 mi
Holistika Art Walk - 2.7 km / 1.6 mi
Cenote Calavera - 2.7 km / 1.7 mi
Temple of Doom - 2.7 km / 1.7 mi
Cenote Cristal - 4 km / 2.5 mi
Hunab Lifestyle Center - 4.5 km / 2.8 mi
Gran Cenote - 4.7 km / 2.9 mi
Cenote Escondido - 4.8 km / 3 mi
Tulum Tower - 5.8 km / 3.6 mi
Tulum National Park - 5.9 km / 3.6 mi
Casa del Cenote - 6.2 km / 3.9 mi
Temple of the Descending God - 6.2 km / 3.9 mi
Temple of the Frescoes - 6.2 km / 3.9 mi
Tulum Mayan Ruins - 6.2 km / 3.9 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 39.9 km / 24.8 mi

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
LGBTQIA+ friendly
No rollaway/extra beds available
Property uses a professional cleaning service
Events/parties not allowed
Contactless check-in is available
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Other charges

Airport shuttle fee: MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO 77760, Mexico

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