citizenM Kuala Lumpur Bukit Bintang

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Guests traveling with a service animal must contact the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kottu Malai Pillayar Temple - 0.4 km / 0.2 mi
Jalan Alor - 0.5 km / 0.3 mi
Kuala Lumpur Forest Eco Park - 0.7 km / 0.5 mi
Petaling Street Market - 0.8 km / 0.5 mi
Low Yat Plaza - 0.8 km / 0.5 mi
Petaling Street - 0.8 km / 0.5 mi
Changkat Bukit Bintang - 0.9 km / 0.5 mi
Sungei Wang Plaza - 0.9 km / 0.6 mi
Bukit Bintang Plaza - 0.9 km / 0.6 mi
Kasturi Walk - 0.9 km / 0.6 mi
Central Market - 1 km / 0.6 mi
Jamek Mosque - 1 km / 0.7 mi
Lot 10 Shopping Centre - 1.1 km / 0.7 mi
Berjaya Times Square - 1.2 km / 0.7 mi
Fahrenheit 88 Shopping Mall - 1.2 km / 0.7 mi
The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 26.1 km / 16.2 mi
Kuala Lumpur International Airport (KUL) - 59.9 km / 37.2 mi
The preferred airport for citizenM Kuala Lumpur Bukit Bintang is Kuala Lumpur International Airport (KUL).

• One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 1
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 18
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed