El Paraiso Hotel Tulum

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 21 to check-in.

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at El Paraiso Restaurante, a beachfront restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jaguar Park - 0.1 km / 0.1 mi
Playa Paraiso - 0.2 km / 0.1 mi
Las Palmas Public Beach - 0.5 km / 0.3 mi
Tulum Mayan Ruins - 1.6 km / 1 mi
Temple of the Frescoes - 1.6 km / 1 mi
Playa Ruinas - 1.6 km / 1 mi
Temple of the Descending God - 1.8 km / 1.1 mi
Casa del Cenote - 1.9 km / 1.2 mi
Tulum National Park - 2.1 km / 1.3 mi
Tulum Tower - 2.1 km / 1.3 mi
SFER IK - 3 km / 1.9 mi
Hunab Lifestyle Center - 4.2 km / 2.6 mi
Tulum Letters - 4.3 km / 2.7 mi
Tulum Beer Spa - 4.4 km / 2.7 mi
Tulum Beach - 4.4 km / 2.7 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 46.3 km / 28.8 mi

• Pool access available from 8:00 AM to 9:00 PM.
• Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed

Resort fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.