Fairmont Heritage Place Mayakoba

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Tauro Steakhouse, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 0.8 km / 0.5 mi
Playa Xcalacoco - 4.7 km / 2.9 mi
Gran Coyote Golf - 4.6 km / 2.9 mi
Tres Rios Ecopark - 5 km / 3.1 mi
Chun-Zumbul (diving site) - 6.1 km / 3.8 mi
28 de Julio Square - 6.5 km / 4.1 mi
Guadalupe Church - 7.9 km / 4.9 mi
Punta Esmeralda Beach - 8 km / 5 mi
Temazcal Natura - 8.1 km / 5 mi
Playa 88 - 8.1 km / 5 mi
Playa Avenida Colosio - 8.3 km / 5.2 mi
Maroma Beach - 8.9 km / 5.5 mi
Virgen Beach - 8.9 km / 5.5 mi
Plaza Las Americas - 9.1 km / 5.6 mi
Playa del Carmen Main Beach - 9.1 km / 5.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.3 km / 26.9 mi
Cancun Intl. Airport (CUN) - 50.2 km / 31.2 mi
The preferred airport for Fairmont Heritage Place Mayakoba is Cancun Intl. Airport (CUN).

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQ friendly
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: USD 35 per person, per night