Grand Mercure Sao Paulo Ibirapuera

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Aquarelle, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in São Paulo? This hotel has 3079 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ibirapuera Park - 0.6 km / 0.4 mi
Shopping Metro Santa Cruz - 1.7 km / 1.1 mi
Ibirapuera Gymnasium - 2.4 km / 1.5 mi
Shopping Ibirapuera - 3 km / 1.9 mi
Hcor Hospital - 3.4 km / 2.1 mi
Paulista Shopping Center - 3.6 km / 2.3 mi
Aclimacao Park - 3.8 km / 2.3 mi
Paulista Avenue - 3.8 km / 2.3 mi
Oscar Freire Street - 3.8 km / 2.4 mi
Portuguese Beneficent Hospital of São Paulo - 4 km / 2.5 mi
São Paulo Aquarium - 4.4 km / 2.7 mi
A.C. Camargo Cancer Center - 4.6 km / 2.9 mi
Rua Augusta - 4.7 km / 2.9 mi
Shopping Vila Olimpia - 4.8 km / 3 mi
Paulista Museum - 5.4 km / 3.4 mi
The nearest airports are:
São Paulo (CGH-Congonhas) - 5.3 km / 3.3 mi
São Paulo/Guarulhos Intl. Airport - 34.3 km / 21.3 mi
The preferred airport for Grand Mercure Sao Paulo Ibirapuera is EuroAirport Airport (BSL).

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Guests can access their rooms with a mobile device.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
• No cribs (infant beds) available
• Parking height restrictions apply

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 49
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 22
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed