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1800 244 400 INTL. +61 3 8827 0770
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Copal Tulum Hotel

Copal Tulum Hotel

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
Indulge in a world beyond ordinary at Copal Tulum Hotel, where luxury is not just a promise but a lifestyle, you'll be a 3-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 10 minutes drive to Tulum Beach and 40 minutes drive to Xel-Há Park.

Experience ultimate opulence featuring premium bedding, rainfall showerhead, streaming services, daily housekeeping, relaxing in-room massage, a private pool, complimentary high-speed WiFi and in-room coffee & tea facilities, designer amenities and bespoke touches. Conveniences include a desk, a full kitchen, an in-room safe and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bicycle tour information. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

  • Secured parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Fully fenced
  • Coworking spaces
  • Change of bed sheets (on request)
  • Wheelchair-accessible pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Spa treatment room(s)
  • Number of outdoor pools - 2
  • Change of towels (on request)
  • Garden
  • Tours/ticket assistance
  • Full-service spa
  • 24-hour fitness facilities
  • Elevator door width (inches) - 39
  • Airport transportation (surcharge)
  • Elevator door width (centimeters) - 100
  • No accessible shuttle
  • Luggage storage
  • Firepit
  • Express check-out
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Spa services on site
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Free self parking
  • Elevator
  • Fitness facilities
  • Terrace
  • Pool sun loungers
  • ATM/banking
  • Bicycle rentals on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Other details

Enjoy international cuisine at Copal Gastro Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital de Tulum - 1.5 km / 0.9 mi
Hunab Lifestyle Center - 1.6 km / 1 mi
Jaguar Park - 1.7 km / 1 mi
Dos Aguas Park - 1.7 km / 1.1 mi
Tulum National Park - 1.7 km / 1.1 mi
Holistika Art Walk - 2.7 km / 1.7 mi
Temple of Doom - 3.5 km / 2.2 mi
Cenote Calavera - 3.6 km / 2.2 mi
Tulum Tower - 4.1 km / 2.5 mi
SFER IK - 4.2 km / 2.6 mi
Tulum Beach - 4.7 km / 2.9 mi
Tulum Mayan Ruins - 4.7 km / 3 mi
Las Palmas Public Beach - 4.8 km / 3 mi
Playa Ruinas - 4.9 km / 3 mi
Casa del Cenote - 4.9 km / 3 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 41.1 km / 25.5 mi
Cancun Intl. Airport (CUN) - 121.3 km / 75.4 mi
The preferred airport for Copal Tulum Hotel is Cancun Intl. Airport (CUN).

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • No rollaway/extra beds available
  • Property uses a professional cleaning service
  • Cashless transactions are available
  • Contactless check-in is available
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Ixchel sn, Tulum, QROO 77760, Mexico
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Free WiFi
Free self parking
Number of restaurants - 2
Number of outdoor pools - 2
Number of poolside bars - 1