Name: The Chateau Spa & Wellness Resort
Address: Km 48 Persimpangan Bertingkat Lebuhraya Karak, Bukit Tinggi, 28750, MY
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Bukit Tinggi Pahang

Check in 3:00 PM

Check out 12:00 PM

Surrender to tranquility the moment you step into The Chateau Spa & Wellness Resort, where relaxation is an art form, you'll be in the mountains, within a 5-minute drive of La Santé Spa and Berjaya Hills Botanical Garden. This family-friendly hotel is 65 minutes drive to Genting Highlands Premium Outlets and 80 minutes drive to Genting SkyWorlds Theme Park.

Rejuvenate with a fully-stocked minibar, complimentary high-speed WiFi, premium bedding, air conditioning, daily housekeeping, in-room coffee & tea facilities, cable & satellite channels and a flat-screen TV, direct access to our luxury spa. Conveniences include a desk, an in-room safe, bathrobes, a phone and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dry cleaning/laundry service
Gift shops or newsstand
Pool umbrellas
Limo or town car service available
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Number of outdoor pools - 1
Braille or raised signage
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
Fitness classes on site
Airport transportation (surcharge)
Multilingual staff
Conference center
Number of coffee shops/cafes - 2
Laundry facilities
Elevator
Fitness facilities
Mountain biking nearby
Banquet hall
Wheelchair accessible
Express check-in
Meeting rooms
Spa treatment room(s)
Arcade/game room
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Yoga classes/instruction on site
Free area shuttle
Children's toys
Luggage storage
Billiards or pool table
Business center
24-hour front desk
Playground on site
Number of restaurants - 5
Spa services on site
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Free valet parking
Terrace
Hair salon
Pool sun loungers
Wheelchair accessible path of travel
Pilates classes on site
Concierge services
Year Built - 2011
Number of buildings/towers - 2
Total number of rooms - 150
Number of floors - 7

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at La Vie, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
La Santé Spa - 0.5 km / 0.3 mi
Berjaya Hills Botanical Garden - 2.1 km / 1.3 mi
Cascada de Ulu Tampik Janda Baik - 23 km / 14.3 mi
Lentang Forest Recretional Park - 23 km / 14.3 mi
Figs Malaysia Farm - 25 km / 15.5 mi
Happy Bee Farm & Insect World - 27.6 km / 17.2 mi
Genting Skyway - 31.2 km / 19.4 mi
Genting Highlands Premium Outlets - 31.7 km / 19.7 mi
Mount Nuang - 32.4 km / 20.1 mi
Chin Swee Cave Temple - 35.9 km / 22.3 mi
Sky Venture Wind Tunnel - 36.8 km / 22.9 mi
Genting Casino - 38.6 km / 24 mi
Skytropolis Indoor Theme Park - 38.7 km / 24 mi
Snow World - 38.7 km / 24 mi
First World Plaza - 38.7 km / 24.1 mi
The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 72.8 km / 45.3 mi
Kuantan (KUA-Sultan Haji Ahmad Shah) - 198.5 km / 123.4 mi

Pool access available from 7:30 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
Parking height restrictions apply
Cashless transactions are available

Pets

Service animals not allowed
Pets not allowed

Location

Km 48 Persimpangan Bertingkat, Bukit Tinggi, Pahang 28750, Malaysia

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