Hotel Ermitage

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's mews mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector

Other details

Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Terrasse Dufferin Slides - 0.2 km / 0.1 mi
Ursulines de Quebec Museum - 0.2 km / 0.1 mi
Porte St. Louis - 0.3 km / 0.2 mi
Battlefields Park - 0.3 km / 0.2 mi
Morrin Centre - 0.3 km / 0.2 mi
Grande Allée - 0.3 km / 0.2 mi
Musee des Ursulines de Quebec - 0.3 km / 0.2 mi
Édifice Price - 0.4 km / 0.2 mi
Saint-Jean Street - 0.4 km / 0.2 mi
Tourny Fountain - 0.4 km / 0.3 mi
Place d'Youville - 0.4 km / 0.3 mi
Citadel of Quebec - 0.4 km / 0.3 mi
Esplanade Park - 0.4 km / 0.3 mi
Palais Montcalm - 0.4 km / 0.3 mi
Théâtre Capitole - 0.4 km / 0.3 mi
The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB) - 22.8 km / 14.1 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Noise-free rooms not guaranteed
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators

Pets

• Pets not allowed