Name: Zelune Luxury Lagoon Resort Bacalar Adults only
Address: Carretera Bacalar-Carrillo Puerto km. 23.8 C.P., Bacalar, 77930, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 3.5

Bacalar QROO

Check in 3:00 PM

Check out 12:00 PM

Your basecamp for adrenaline awaits at Zelune Luxury Lagoon Resort Bacalar Adults only, where epic adventures start and end in ultimate comfort, Zelune Luxury Lagoon Resort Bacalar Adults only is on the waterfront, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This spa hotel is 8 minutes drive to Fort of San Felipe and 9 minutes drive to Canal de los Piratas.

Thrill-seekers will love a private pool, daily housekeeping, air conditioning, a private balcony, a fully-stocked minibar, premium bedding, relaxing in-room massage and room service, secure kit storage and rugged décor. Conveniences include an iron and ironing board, an in-room safe and a desk.

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Property Details

Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).

Paddleboard on site
Bodyboard on site
Charcoal grill
Train station pickup (surcharge)
Comprehensive recycling policy
Proposal/romance packages available
Vegetarian breakfast available
Grey water recycling system
Eco-friendly cleaning products used
Outdoor furniture
Outdoor entertainment area
Pool umbrellas
Gravel flooring in public areas
Free WiFi
Sailboat on site
Number of bars/lounges - 1
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 1
Tours/ticket assistance
Nature reserve
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Vegan menu options available
Vegetarian menu options available
Firepit
No accessible train station shuttle
No accessible bus station shuttle
Water dispenser
Breakfast available (surcharge)
Barbecue grill(s)
Theme park shuttle (surcharge)
Ecotours nearby
Locally-sourced food on site (80% or more)
Guest education on local ecosystems and culture
Wine release events
Uncovered parking
Books
Humane animal treatment
Locally-owned & organized tours & activities
Dock
Fully fenced
Television in common areas
Train station drop-off (surcharge)
Well-lit path to entrance
Upper floors accessible by stairs only
Picnic area
Garden
Wedding services
Full-service spa
24-hour fitness facilities
Boat tours on site
Yoga classes/instruction on site
Boat on site
Walkway to water
Private picnics
Water dispenser use by guests actively encouraged
Couples/private dining
Wheelchair accessible – no
Luggage storage
Bus station shuttle (surcharge)
24-hour front desk
Number of restaurants - 1
Free self parking
Kayaking on site
Terrace
Concierge services
Year Built - 100
Number of buildings/towers - 3
Total number of rooms - 14
Number of floors - 2

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the train station and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at Tizmiche, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lake Bacalar - 0.9 km / 0.6 mi
Polytechnic University of Bacalar - 3.4 km / 2.1 mi
Laguna Bacalar Ecological Park - 3.5 km / 2.2 mi
Ecopark Bacalar - 3.6 km / 2.2 mi
Zócalo - 4.6 km / 2.8 mi
Canal de los Piratas - 4.6 km / 2.8 mi
Fort of San Felipe - 4.6 km / 2.9 mi
Municipal Spa of Bacalar - 5.9 km / 3.7 mi
Cenote Negro - 5.9 km / 3.7 mi
Cenote Cocalitos - 9 km / 5.6 mi
Cenote Azul - 9.4 km / 5.8 mi
Cenote Esmeralda - 10.3 km / 6.4 mi
Laguna Milagros - 31.4 km / 19.5 mi
Ichkabal - 40.3 km / 25 mi
Payo Obispo Zoo - 41.6 km / 25.8 mi
The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 41.6 km / 25.9 mi
Corozal (CZH) - 55.2 km / 34.3 mi

Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Contactless check-out is available
LGBTQIA+ friendly
Parking height restrictions apply
Cashless transactions are available
Contactless check-in is available
Essential workers only - NO
Guest will receive an email before arrival 48 hours
Guests will receive an email with special check-in instructions
No elevators

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for cooked-to-order breakfast: approximately MXN 300 to 600 for adults, and MXN 0 to 0 for children
Early check-in fee: MXN 450 (subject to availability)
Late check-out fee: MXN 500 (subject to availability)
Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Bacalar-Carrillo Puerto, Bacalar, QROO 77930, Mexico

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