Hotel Casa Castel

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Take advantage of the hotel's room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santa Cruz Marina - 0.4 km / 0.3 mi
Technological University of Bolívar - 0.4 km / 0.3 mi
Fuerte Pastelillo - 1 km / 0.6 mi
Cartagena Fishing Club - 1.1 km / 0.7 mi
Port, Fortresses and Group of Monuments - 1.1 km / 0.7 mi
Caribe Plaza - 1.2 km / 0.8 mi
Ciudad Movil Cultural Center - 1.6 km / 1 mi
Clinica Cartagena del Mar - 1.6 km / 1 mi
Clinica Oftalmologica de Cartagena - 1.6 km / 1 mi
Santisima Trinidad Church - 1.7 km / 1.1 mi
Plaza de la Trinidad - 1.7 km / 1.1 mi
Port of Cartagena - 1.8 km / 1.1 mi
Cartagena de Indias Convention Center - 1.8 km / 1.1 mi
Colon Theater - 1.8 km / 1.1 mi
San Felipe de Barajas Castle - 1.8 km / 1.1 mi
The preferred airport for Hotel Casa Castel is Rafael Nunez Intl. Airport (CTG) - 6.2 km / 3.8 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• 24-hour pool access
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.