Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2026  Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Novotel Krakow City West

Novotel Krakow City West

Kraków Lesser Poland
Check in 4:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities are closed seasonally each year. They will be closed from December 15 to December 21:

  • Swimming pool

Discover a paradise for pets and their owners at Novotel Krakow City West, where four-legged travelers are treated like VIP guests, Novotel Krakow City West is within a 10-minute drive of National Museum and Kraków Barbican. This family-friendly hotel is 15 minutes drive to Dragon's Den and 20 minutes drive to Oskar Schindler Factory.

Relax in accommodations featuring air conditioning, daily housekeeping, deep soaking bathtub, relaxing in-room massage, in-room coffee & tea facilities, a fully-stocked minibar, a flat-screen TV and complimentary high-speed WiFi, easy-clean surfaces and versatile comforts. Conveniences include an in-room safe, a phone, a desk and bathrobes.

See all nearby hotels

Property Details

Don't miss out on the many recreational opportunities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 5
  • No single-use plastic stirrers
  • Reusable cups only
  • Swimming pool
  • Reusable tableware only
  • Free wired internet
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Water dispenser
  • Electric car charging station
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • Arcade/game room
  • Change of towels (on request)
  • Free area shuttle
  • Children's toys
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Library
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Hiking/biking trails nearby
  • Self parking (surcharge)
  • Conference space
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Total number of rooms - 305
  • Number of floors - 11

Check-in

Check-in is from 4:00 PM until 2:00 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

You can enjoy a meal at Novo2 serving the guests of Novotel Krakow City West, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Wisla Stadium - 1.4 km / 0.9 mi
Jordan Park - 1.6 km / 1 mi
AGH University of Science and Technology - 2.2 km / 1.3 mi
People of Krakow in Times of Terror 1939-1945-1956 - 2.2 km / 1.4 mi
Park Decjusza - 2.3 km / 1.4 mi
National Museum - 2.5 km / 1.6 mi
Marshal Jozef Pilsudski Stadium - 2.6 km / 1.6 mi
Planty Park - 2.9 km / 1.8 mi
Church of St Anne - 2.9 km / 1.8 mi
Szczepanski Square - 3 km / 1.9 mi
Wyspianski Museum - 3.1 km / 1.9 mi
Jagiellonian University - 3.1 km / 1.9 mi
Kosciuszko Mound - 3.1 km / 1.9 mi
Main Market Square - 3.1 km / 1.9 mi
Historical Museum of Krakow - 3.1 km / 1.9 mi
The preferred airport for Novotel Krakow City West is John Paul II - Balice Airport (KRK) - 16 km / 9.9 mi

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • No rollaway/extra beds available

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 100 per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately PLN 85 per person
  • Self parking fee: PLN 70 per night
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Armii Krajowej 11, Kraków, Lesser Poland 30-150, Poland
See all nearby