Sign in or create an account and get access to member only exclusive rates

Serena Beach Resort and Spa

Serena Beach Resort and Spa

Mombasa Mombasa County
Check in 2:00 PM
Check out 10:00 AM
With a stay at Serena Beach Resort and Spa in Mombasa, you'll be by the sea, within a 10-minute drive of Bamburi Beach and Mtwapa Mall. This upscale hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.

Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Number of meeting rooms - 5
  • Conference space size (meters) - 1858
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of spa tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Sailing on site
  • Fitness classes on site
  • Free buffet breakfast
  • Scuba diving on site
  • On private beach
  • Airport transportation (surcharge)
  • No accessible shuttle
  • Outdoor tennis courts - 4
  • Free breakfast
  • Conference center
  • Daily
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Snorkeling on site
  • Fitness facilities
  • Surfing/bodyboarding on site
  • Wheelchair accessible (may have limitations)
  • Beach umbrellas
  • Express check-in
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • Boat tours on site
  • Windsurfing on site
  • Fishing on site
  • Yoga classes/instruction on site
  • Luggage storage
  • Express check-out
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Racquetball/squash on site
  • Rafting on site
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Motor boating on site
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Conference space size (feet) - 20000
  • Concierge services

Check-in

Check-in is from 2:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bamburi Beach - 2.1 km / 1.3 mi
Mtwapa Mall - 5.1 km / 3.1 mi
Haller Park - 5.2 km / 3.2 mi
Nguuni Nature Sanctuary - 6.1 km / 3.8 mi
Rabai Museum - 6.1 km / 3.8 mi
Leisure Golf Club - 6.1 km / 3.8 mi
City Mall - 6.6 km / 4.1 mi
Wild Waters - 9.6 km / 6 mi
Nyali Beach - 9.7 km / 6 mi
Mamba Village - 10.4 km / 6.5 mi
Mombasa Marine National Park - 12.3 km / 7.6 mi
Colobus Conservation - 14.2 km / 8.8 mi
Mombasa Island - 15.1 km / 9.4 mi
Jain Temple - 15.3 km / 9.5 mi
Sikh Temple - 15.3 km / 9.5 mi
The nearest airports are:
Vipingo (VPG) - 17.4 km / 10.8 mi
Mombasa (MBA-Moi Intl.) - 22.1 km / 13.7 mi
Ukunda (UKA) - 47.8 km / 29.7 mi
The preferred airport for Serena Beach Resort and Spa is Mombasa (MBA-Moi Intl.).

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 115.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Shanzu Beach, Mombasa, Mombasa County 90352, Kenya