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Best Western Premier Alsterkrug Hotel

Best Western Premier Alsterkrug Hotel

Hamburg HH
Check in 3:00 PM
Check out 11:00 AM
Surrender to tranquility the moment you step into Best Western Premier Alsterkrug Hotel, where relaxation is an art form, Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This family-friendly hotel is 15 minutes drive to Reeperbahn and 20 minutes drive to Hamburg City Hall.

Rejuvenate with complimentary daily newspaper, a private bathroom with premium toiletries, streaming services, daily housekeeping, air conditioning, room service, cable & satellite channels and complimentary high-speed WiFi, direct access to our luxury spa. Conveniences include a desk, an in-room safe, bathrobes and a phone.

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Property Details

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Distance from property (meters) - 2
  • Garage
  • Renewable energy source - solar
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Free parking nearby
  • Outdoor furniture
  • No single-use plastic straws
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Swimming nearby
  • Conference space size (meters) - 248
  • Electric bicycle charging station
  • Sailing nearby
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Tours/ticket assistance
  • Fireplace in lobby
  • Cruise terminal shuttle (surcharge)
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Distance from property (ft) - 7
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Bicycle rentals on site
  • Canoe on site
  • Uncovered parking
  • Banquet hall
  • Fishing nearby
  • Covered parking
  • Food and water bowls
  • Vending machine
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Street parking
  • Express check-in
  • Meeting rooms
  • Change of bed sheets (on request)
  • Well-lit path to entrance
  • Change of towels (on request)
  • Garden
  • Free newspapers in lobby
  • Full-service spa
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Boat on site
  • Off-street parking
  • Water-efficient toilets only
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • Bus station shuttle (surcharge)
  • Express check-out
  • 24-hour front desk
  • Number of restaurants - 2
  • Housekeeping on request
  • Golfing nearby
  • Rowing or canoeing on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Kayaking nearby
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Conference space size (feet) - 2669
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking and high chair
  • This property accepts credit cards, mobile payments, and cash
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lufthansa Technik AG - 1.2 km / 0.7 mi
Sporthalle Hamburg - 1.8 km / 1.1 mi
Stadtpark - 1.9 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.2 mi
EKZ Nedderfeld - 2.4 km / 1.5 mi
City Nord - 2.6 km / 1.6 mi
Eppendorfer Landstrasse - 2.7 km / 1.7 mi
Cemetery Ohlsdorf - 2.8 km / 1.7 mi
Eppendorfer Park - 3 km / 1.9 mi
University Medical Center Hamburg-Eppendorf - 3.5 km / 2.2 mi
Alster Lakes - 4.3 km / 2.7 mi
NDR Elbphilharmonie Orchestra - 4.7 km / 2.9 mi
Hagenbeck Zoo - 5.3 km / 3.3 mi
Am Rothenbaum - 5.3 km / 3.3 mi
University of Hamburg - 5.9 km / 3.7 mi
The nearest airports are:
Hamburg Airport (HAM) - 4.8 km / 3 mi
Paris Orly Airport (ORY) - 924.6 km / 574.5 mi
The preferred airport for Best Western Premier Alsterkrug Hotel is Paris Orly Airport (ORY).

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Hotel policies

General

  • Professional property host/manager
  • Parking height restrictions apply
  • Essential workers only - NO

Pets

  • Maximum number of pets per room 1
  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Uncovered self parking fee: EUR 8 per day
  • Covered valet parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Alsterkrugchaussee 277, Hamburg, HH 22297, Germany
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Free WiFi
Vegetarian breakfast available
Off-street parking
Number of restaurants - 2
Number of bars/lounges - 1