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1800 244 400 INTL. +61 3 8827 0770
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Cinnamon Citadel Kandy

Cinnamon Citadel Kandy

Kandy
Check in 2:00 PM
Check out 12:00 PM
Your green getaway begins at Cinnamon Citadel Kandy, proving that responsible travel can be luxuriously comfortable, Cinnamon Citadel Kandy is within a 5-minute drive of Asgiri Maha Viharaya and Commonwealth War Cemetery. This eco-certified hotel is 6 minutes drive to Bahirawakanda Vihara Buddha and 6 minutes drive to Kandy Clock Tower.

Relax sustainably with a fully-stocked minibar, daily housekeeping, a flat-screen TV, a private balcony, a private bathroom with premium toiletries, in-room coffee & tea facilities, complimentary high-speed WiFi and room service, in our eco-certified rooms. Conveniences include an iron and ironing board, bathrobes, a phone, a desk, wheelchair-accessibility and an in-room safe.

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Property Details

Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Free RV, bus, truck parking
  • Babysitting or childcare (surcharge)
  • Wheelchair-accessible van parking
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • No single-use plastic water bottles
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Airport transportation - pickup (surcharge)
  • Airport transportation (surcharge)
  • Wheelchair-accessible lounge
  • Luggage storage
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Barbecue grill(s)
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Laundry facilities
  • Hiking/biking trails nearby
  • Free self parking
  • Fitness facilities
  • Free valet parking
  • Terrace
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Vel Eliya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Asgiri Maha Viharaya - 2.5 km / 1.5 mi
Commonwealth War Cemetery - 3 km / 1.8 mi
Bahirawakanda Vihara Buddha - 3 km / 1.9 mi
Kandy Clock Tower - 3.4 km / 2.1 mi
Kanday Monasteries - 3.7 km / 2.3 mi
Devales - 3.7 km / 2.3 mi
Asgiriya Stadium - 3.7 km / 2.3 mi
Natha Devale - 3.9 km / 2.4 mi
Kandy Lake - 3.9 km / 2.4 mi
Wales Park - 4 km / 2.5 mi
Maha Vishnu Devalaya - 4 km / 2.5 mi
Udawatta Kele Sanctuary - 4 km / 2.5 mi
National Hospital Kandy - 4.1 km / 2.6 mi
Temple of the Tooth - 4.1 km / 2.6 mi
International Buddhist Museum - 4.2 km / 2.6 mi
The preferred airport for Cinnamon Citadel Kandy is Bandaranaike Intl. Airport (CMB) - 112.5 km / 69.9 mi

  • Pool access available from 9:00 AM to 7:00 PM.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Travelife
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 85 per person
  • Rollaway bed fee: USD 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000, Sri Lanka
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Free WiFi
Free valet parking
Number of restaurants - 2
Children's pool
Number of poolside bars - 1