Stay at The Heart of Queretaro with Style

Check-in

Check-in is from 3:00 PM until 11:00 AM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Quench your thirst with your favorite drink at the poolside bar.

Featured amenities include express check-in, express check-out, and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerta la Victoria - 0.2 km / 0.1 mi
Josefa Ortiz de Domínguez Auditorium - 0.3 km / 0.2 mi
Alameda Hidalgo Park - 0.7 km / 0.4 mi
Aqueduct of Santiago de Querétaro - 0.9 km / 0.6 mi
Plaza de Los Fundadores - 1 km / 0.6 mi
Convent and Temple of Santa Cruz - 1 km / 0.6 mi
Arches Viewpoint - 1.1 km / 0.7 mi
Temple of Santa Cruz - 1.1 km / 0.7 mi
Templo y Convento de la Santa Cruz - 1.2 km / 0.7 mi
Querétaro Contemporary Art Museum - 1.2 km / 0.8 mi
Casa de la Zacatecana Museum - 1.2 km / 0.8 mi
Plaza de Armas - 1.3 km / 0.8 mi
Ignacio Mena Rosales House of Culture - 1.3 km / 0.8 mi
Government Palace - 1.4 km / 0.8 mi
Church of the Congregation of Our Lady of Guadeloupe - 1.5 km / 0.9 mi
The nearest major airport is Queretaro Intl. Airport (QRO) - 32 km / 19.9 mi

• The seasonal pool will be open from May to December.
• Pool access available from 9:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Events/parties not allowed

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MXN 1000.0 per stay
• Spring Break deposit: MXN 2000.0 per stay
• Cleaning fee: MXN 450.0 per room, per stay

We have included all charges provided to us by the property.