Villa del Palmar Cancun Luxury Beach Resort & Spa

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Casona, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Punta Sam Ferry Terminal - 0.8 km / 0.5 mi
Punta Sam Beach - 0.9 km / 0.5 mi
Mujeres Beach - 2 km / 1.2 mi
El Meco Archaeological Site - 2.6 km / 1.6 mi
Arrecife El Meco Underwater Museum - 2.9 km / 1.8 mi
El Niño Beach - 4.4 km / 2.7 mi
Playa Mujeres Golf Club - 4.5 km / 2.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4.3 km / 2.7 mi
Ultramar Ferry Puerto Juárez - 5.8 km / 3.6 mi
Gran Puerto Pier - 6.2 km / 3.8 mi
Garrafon Natural Reef Park - 6.3 km / 3.9 mi
Museo Iconografico de la Carrera Panamericana - 7.2 km / 4.5 mi
Isla Mujeres Ferry Terminal - 8.2 km / 5.1 mi
North Beach - 8.5 km / 5.3 mi
Parador Fotográfico - 8.5 km / 5.3 mi
The preferred airport for Villa del Palmar Cancun Luxury Beach Resort & Spa is Cancun Intl. Airport (CUN) - 27 km / 16.8 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Free in-room WiFi has a 2-device limit.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed